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ASSA ABLOY Group · 4 hours ago

Expert Service Technician

Austell, GA

Full-time

Onsite

Mid Level

ASSA ABLOY Entrance Systems is a global leader in automated door solutions, dedicated to providing safe, secure, and efficient entrance systems. The Expert Service Technician will be responsible for diagnosing, troubleshooting, repairing, and upgrading various automated pedestrian doors while ensuring exceptional customer satisfaction.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

Responsibilities

Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations

Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic

Work with aluminum frames, glazing materials, hardware, and low-voltage wiring

Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction

Participate in training programs and maintain AAADM certification

Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling)

Participate in on-call rotations after certification and training

Qualification

Electro-mechanical repairBasic electrical circuitsLow-voltage wiringGlazing experienceCustomer satisfactionMechanical aptitudeTeamwork

Required

Mechanical aptitude with experience in repairing electro-mechanical devices

Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus)

Valid driver's license and a good driving record

High commitment to safety, customer satisfaction, and teamwork

Ability to lift, bend, and use power tools effectively

Preferred

Experience in glazing, storefronts, aluminum frames, and hardware

Benefits

Health, dental, and vision plans

401(k) with company matching

Short- and long-term disability, life, accident, and travel insurance

15 PTO days and 11 paid holidays

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994