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NTT DATA North America · 2 hours ago

IT Inventory Management Analyst

Lemont, IL

Full-time

Onsite

Entry Level

1+ years exp

NTT DATA North America is a leading business and technology services provider, dedicated to accelerating client success and positively impacting society through innovation. They are seeking an IT Inventory Management Analyst to manage program assets, maintain records, and ensure proper maintenance of physical assets while preparing reports and supporting IT processes.

ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management

No H1B

U.S. Citizen Only

Responsibilities

Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management tasks

Becomes knowledgeable with guidelines set by contractual agreements with suppliers and maintains a strong customer focus

Data Entry and Asset Management

Reviewing and Maintenance of license assignment for software installations

Assisting ServiceDesk with onboarding of accounts

Shipping, receiving, tracking orders

Order IT stocked equipment

Produce asset inventory, stock equipment inventory, license inventory, and various reports to program management weekly

Responsible for working with 3rd party shipping and delivery vendors e.g. USPS, FedEx, UPS, etc

Responsible for creating new Configuration Item (CI) assets including but not limited to processing, asset tagging, recording, and creating new CMDB/CI items into the Configuration Management Database (CMDB)

Responsible to maintain and organize a warehouse of a wide range of technology-based customer assets

Responsible for loading, securing, unloading, and transporting warehouse items via company provided delivery van

Depot Analyst is responsible for all aspects of the flow of enterprise assets into and out of the warehouse

Responsible for the safe operation of warehouse equipment e.g., handcarts, two-wheel dollies, etc. as needed to move assets from receiving through transport and delivery

Responsible for the accurate maintenance and recording of assets into, but not limited to, the CMDB throughout the lifecycle of assets from receiving to shipping and/or delivery

Author and/or significant contributor to Standard Operating Procedures (SOPs) where needed or directed by management

Responsible to fully document assigned tickets to show all work performed to pass SLRs

Responsible to maintain accurate CMDB entries for assigned tickets or tasks

Must be able to consistently lift 30 pounds overhead

Must be able to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies as needed to move assets from receiving through loading, transport, unloading, and delivery

Must be able to safely operate a delivery / cargo van

Qualification

Asset ManagementLogistical IT SupportData EntryMicrosoft Office SuiteCustomer Service SkillsCommunication SkillsOrganizational SkillsTeam Collaboration

Required

Minimum 1 year of experience with asset management and shipping receiving

Minimum 1 year of experience with logistical IT support to include scheduling, ordering parts, ordering equipment, and order tracking

Minimum 1 year of experience in processing but not limited to New Assets, IMACS, Retirements, Disposals

US Citizenship

Ability to obtain a Public Trust

Driver's license

Must be able to consistently lift 30 pounds overhead

Must be able to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies as needed to move assets from receiving through loading, transport, unloading, and delivery

Must be able to safely operate a delivery / cargo van