Director, Client Delivery (Managed Services) - Remote, U.S. jobs in United States
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AML RightSource · 2 hours ago

Director, Client Delivery (Managed Services) - Remote, U.S.

positionUnited States
timeFull-time
remoteRemote
seniorityLead/Staff, Director/Executive
date12+ years exp

AML RightSource is the leading technology-enabled managed services firm focused on fighting financial crime for clients worldwide. In this role, you will oversee complex client projects, drive innovation, and mentor teams while contributing to the strategic growth of the business.

ComplianceFinanceFinancial ServicesFraud Detection
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H1B Sponsor Likelynote

Responsibilities

Lead High-Impact AML/Financial Crime Engagements:
Drive operational excellence and compliance across client projects, ensuring alignment with contractual terms and service expectations
Set and uphold quality standards, manage issue escalation, and ensure timely resolution while maintaining client trust
Define and oversee key performance indicators (KPIs), risk metrics (KRIs), and dashboard reporting to monitor engagement health
Review and approve all client deliverables, ensuring accuracy and strategic value
Attend and coordinate key client meetings, ensuring the right AMLRS team members are present and prepared
Continuously assess engagement structure and resource allocation, recommending contractual updates as needed
Oversee time reporting, billing accuracy, and timely invoice approvals
Partner with Senior Managers to ensure performance reviews are completed effectively and on schedule
Strengthen Client Relationships:
Identify new business opportunities through client interactions and team oversight, collaborating with Sales and Account Management
Lead regular client touchpoints and executive meetings to gather feedback and align on strategic goals
Support internal strategic initiatives across the Managed Services practice, providing updates to leadership and stakeholders
Mentor and Develop Teams:
Foster a culture of mentorship, inclusion, and continuous learning across all levels of the engagement team
Encourage participation in AMLRS training and development programs
Collaborate with Shared Services to address staffing and technology needs

Qualification

AML regulations knowledgeAdvisory consulting experienceLeadership of large teamsRisk managementAnalytical skillsClient relationship buildingMentoring teamsChange managementOperational excellence

Required

Minimum 12 years of hands-on experience in AML/Financial Crimes, with a strong grasp of regulatory frameworks and best practices across transaction monitoring, KYC, EDD, AML testing, and compliance transformation
Demonstrated ability to lead and inspire teams of up to 200 analysts, driving performance, engagement, and operational excellence
Ability to act as a trusted advisor to senior client stakeholders, shaping strategic decisions and delivering high-impact solutions. Experience in consulting engagements—such as designing compliance frameworks, advising on regulatory change, and leading transformation programs—is highly desirable
A Bachelor's Degree is required; advanced degrees or certifications (e.g., MBA, CAMS) are a strong plus
Highly collaborative and adaptable, with a forward-thinking approach to change management, innovation, and opportunity identification
Exceptional problem-solving and analytical skills, with the ability to navigate complexity and deliver actionable insights
Strong track record in managing issues and mitigating risks effectively in high-stakes environments
Skilled in developing trusted relationships with clients and internal teams, with a history of driving growth and long-term success

Company

AML RightSource

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AML RightSource is a provider of anti-money laundering (AML) and financial crime compliance services.
dateFounded in 2004
location
Cleveland, Ohio, USA
people-size5001-10000 employees
web-link
https://www.amlrightsource.com/

H1B Sponsorship

AML RightSource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (3)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Clarion Capital Partners
2020-09-22Acquired
2017-08-21Private Equity

Leadership Team

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Steve Meirink
Chief Executive Officer & Board of Directors at AML RightSource
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Julie Lindley Smith
Executive Vice President, Chief Marketing Officer
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Recent News

businessweekly.co.uk
Silver Jubilee and golden returns for Cambridge Capital Group
2025-10-23
PR Newswire
AML RightSource Appoints Abhishek Mittal as Chief Product & AI Officer to Accelerate Innovation in Financial Crime Compliance
2025-08-21
PR Newswire UK
AML RightSource Named by Everest Group as a Leader in Financial Crime Compliance
2025-08-06
Company data provided by crunchbase