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KamisPro · 3 weeks ago

Information Technology Application Support

United States

Full-time

Remote

Mid Level

$75K/yr - $75K/yr

KamisPro is a nonprofit organization seeking an Application Administrator to provide production support for their custom-built application. The role involves managing applications, providing tech support, and collaborating with stakeholders for system implementation and training.

RecruitingStaffing Agency

Hiring Manager

Scott Whiteford

Responsibilities

Subject matter expert on custom built and off the shelf applications

Manage and maintain applications, which include managing the bug-fix process, addition of enhancements or new modules, modifying workflows and configurations administering and maintaining databases, querying and/or analyzing application data

Work with users on feature requests, upgrades, migrations and integrations

Update and maintain both system and user documentation

Provide timely and accurate support company Information System and other supported systems for internal and external users

Generate reports and database queries using SQL

Plan, coordinate, test and communicate application changes

Perform deployments of application releases to production

Lead ongoing reviews of business processes and optimization strategies

Coordinate the development and delivery of training on process changes and how to use the software to promote business adoption of system capabilities and features

Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams and flowcharts for developers and testers to follow