Stripe · 9 hours ago
Staff UX Researcher, Payments
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$196K/yr - $295K/yr
7+ years expStripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. As a Staff UX Researcher dedicated to the Payments team, you will lead critical research efforts to enhance user experiences and inform product strategies across various teams.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Lead critical research efforts and complex, large-scale research programs that deepen our understanding of the user experience and drive company strategy
Promote a unified view of our customers and users and ensure their needs come first in everything we do
Ensure user needs and insights play a leading role in product strategy, shaping, and development decisions by working in a highly collaborative fashion with product, design, engineering, and marketing leaders
Prioritize research needs and approaches across multiple teams and orgs to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
Enable other Stripes to learn and apply research skills by building research programs, platforms, and toolkits that empower them to conduct tactical research
Partner closely with other researchers to build out Stripe’s research practice and infrastructure
Disseminate research insights to evolve and enhance Stripe’s understanding of user needs and identify innovative opportunities to meet those needs
Qualification
Required
Has 7+ years relevant research experience working on digital experiences and specialize in generating actionable insights that drive impact
Have a specific research expertise that distinguishes your contributions. You've pioneered a new methodology, are an expert in a specific research application, or come with deep domain expertise
Can conduct complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
Can lead, design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps
Has excellent written and verbal communication skills. Can distill research findings into clear, and compelling data-backed presentations, data visualizations, and/or infographics
Can successfully set and achieve priorities that find the perfect balance between benefiting the project, the Research team, and all of Stripe
Preferred
Has relevant experience working in financial technology particularly in payments, and/or developer experience
Benefits
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
David Singleton
CTO
Steffan Tomlinson
CFO
Recent News
2025-12-30
2025-12-30
Company data provided by crunchbase