FSSI - Financial Statement Services Inc. · 2 months ago
Director of Production Operations
Orlando, FL
Full-time
Onsite
Director/Executive
$120K/yr - $150K/yr
10+ years expFSSI - Financial Statement Services Inc. is one of the largest providers of document services in the United States, looking for a Director of Production Operations to lead their production teams in Orlando, Florida. The role involves providing leadership, managing workflows, and ensuring high-quality delivery of documents while fostering a culture of continuous improvement.
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Responsibilities
Lead all Orlando Production and Production Support teams to ensure we produce and deliver accurate, high-quality work on time
Focus on running a safe, efficient, and well-trained production environment by guiding department leaders, setting clear expectations, and making sure employees understand their jobs, standards, and company policies
Review performance using key metrics, support continuous improvement efforts, and help solve operational challenges
Work closely with Senior Management to evaluate new business opportunities, update operational policies, and represent the company during client visits
Assist in managing budgets, oversee major purchases, and ensure we consistently meet our on-time SLA and quality goals
Above all, set a positive example, promotes our Core Values, and help employees grow in their roles
Qualification
Required
Minimum of 10 years of management experience
Minimum of 5 years of experience overseeing multiple production/manufacturing related departments
Excellent understanding of workflow automation and Quality control
Possesses excellent written and verbal communication skills, strong interpersonal abilities, organizational acumen, keen attention to detail, and proven effectiveness in executing projects
Demonstrates advanced technical expertise in production operations and workflow management with the ability to convert raw production data into meaningful KPIs
Embodies a strong customer service philosophy, works both independently and collaboratively, adapts well to change, and consistently upholds a high level of confidentiality when working with employees at all levels
Preferred
Bachelor's degree preferred
Benefits
Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families
401(k) & Roth + Employee Stock Ownership Plan
Medical, Dental, Vision & Life Insurance
Paid holidays, vacation, and sick leave
Employee Assistance & Care Programs
Additional perks & employee award programs
Company
FSSI - Financial Statement Services Inc.
FSSI is a full-service outsourcing company focused on the design, production and delivery of time-critical customer communications and transactional documents.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Karen Elsbury
Chief Financial Officer
Jon Dietz
Founder
Company data provided by crunchbase