GEMÜ USA · 7 hours ago
Inside Sales Rep
GEMÜ USA is a leader in the manufacturing of valves and control systems with a commitment to quality and innovation. They are seeking an Inside Sales Representative to maintain and develop client accounts, handle quotes, and provide exceptional customer service while supporting the ongoing expansion of the company.
Consumer Goods
Responsibilities
Provide customer service in accordance with company policies/procedures
Data Entry
Answer phones
Process/expedite quotations, customer orders, and returned goods for repair
Quotation follow-up
Problem resolution
Perform purchase order review
Utilize the order processing system to communicate customer requirements within the organization
Other duties as needed
Qualification
Required
Excellent communication skills
Good understanding of employee's role in accomplishing company's mission, purpose, and goals
Highly organized self-starter with the ability to prioritize and multitask
Must possess excellent phone etiquette and customer service skills
Strong time management skills and schedule flexibility
Think critically, act independently, and use sound judgment is required
Read, write, and communicate professionally
Ability to adjust to rapidly changing work environment and meet project deadlines
Basic computer skills are required
Ability to successfully communicate with a diverse personnel base is necessary
Professional attitude, appearance, and demeanor
Associate degree preferably a Bachelor's degree from a four-year college or university
One to two years related experience in of the Biotech, Pharmaceutical or Food & Beverage industries
Preferred
Microsoft Office experience is preferred