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Weltman, Weinberg & Reis Co., LPA · 1 month ago

Production Control Analyst

Independence, OH

Full-time

Onsite

Mid, Senior Level

$60K/yr - $75K/yr

5+ years exp

Weltman, Weinberg & Reis Co., LPA is seeking a Production Control Analyst who will design, deploy, and support scheduled jobs and workflows to enhance mission-critical business functions. The role involves collaborating with IT, business teams, and clients to implement workload automation and providing technical expertise for application changes within the Enterprise Scheduling environments.

LegalProfessional Services

Responsibilities

Hands on experience with workload automation software

Work closely with IT, Business, and clients to gather requirements to efficiently implement automation solutions

Coordinates and implements job scheduling definitions on new and existing projects for development and production environments

Work on day-to-day operational tasks and requests from the business

Setup and maintain file transfers jobs

When required, responsible for providing 24x7 operations support including maintenance windows

Monitor job schedule and follow escalation procedures

Creates and responds to proactive system monitors with appropriate countermeasures

Work with complex job streams or workflows and be able to identify problems that occur within it

Analyze log files to troubleshoot and solve issues; Identify potential solutions to resolve and prevent service interruptions

Create and maintain documentation on procedures, and how-to guides

Proactively identifies and schedules change events following change control procedures

Assist with Change Management policies, procedures, and meetings

Mentor and train others

Complete all required training applicable to this position

Regular and predictable attendance is an essential function of this position

Other duties, as assigned

Qualification

Workload automation softwareFile transfer toolsScripting languagesFile encryption softwareSSL/TLS certificatesCustomer service skillsMulti-tasking abilityWillingness to learnCommunicationOrganizational skills

Required

Must have at least five (5) years of Information Technology experience, with two (2) to three (3) years of experience with supporting workload automation software

Experience with file transfer tools like FileZilla or WinSCP

Excellent communication, customer service and organizational skills

Ability to multi-task and manage time with shifting priorities

The ability to stay focused on completing tasks and meeting goals within a busy environment

Willingness to learn