Vodori · 2 months ago
Senior Implementation Manager
United States
Full-time
Remote
Senior Level
5+ years expVodori is a rapidly growing SaaS technology company building enterprise-grade, cloud-based software to help life science companies compliantly bring their promotional, scientific and medical content to market faster. The Senior Implementation Manager is responsible for ensuring timely project delivery, managing multiple projects, and enhancing customer satisfaction through effective implementation strategies.
BiotechnologyConsultingLife Science
Responsibilities
Ensure timely project delivery for new implementations, customer expansions, data migrations, and system integrations
Manage internal dependencies, customer contingencies, and competing priorities to ensure customer satisfaction and drive early adoption of Vodori
Manage all phases of product implementations, including knowledge transition from Sales, project planning, requirements capture, testing and delivery, client communication, and launch support
Understand complex business requirements and translate customer needs into configuration solutions, while enforcing best practices
Act as a trusted consultant, using client goals and pain points to advise on industry standards and best processes, as facilitated by Vodori’s core platform
Coordinate internal resources and manage external dependencies to ensure successful and on time implementations
Define and adhere to project schedules, managing competing priorities and mitigating risks
Identify and execute internal improvement opportunities to optimize the delivery of implementation and onboarding services
Qualification
Required
5-7 years of experience in SaaS vendor implementation, Professional Services project delivery, or technical implementation consulting, preferably at growth-stage start-ups
Past experience implementing SaaS products for enterprise-level customers with 100-1000 end users
Past experience managing complex projects that include data migrations and/or system integrations
Familiarity with business process optimization, workflow, and enterprise content management concepts
Strong attention to detail, organizational skills, and proficiency in project management
Proven ability to effectively prioritize work with strong follow-through on task completion
Ability to run and direct large meetings, juggling multiple stakeholders with competing interests and priorities
Strong written and verbal communication skills
Experience with common CS/PS tools such as JIRA, SharePoint, Zendesk, HubSpot, and ChurnZero
Preferred
Knowledge of the promotional content approval process or experience in regulated industries
Experience with data cleaning, import, and migration; intermediate to advanced Excel skills are a bonus
Benefits
Competitive salary
Company bonus program or commission plan
Stock options (that’s right, every employee owns a piece of Vodori)
Medical, dental, vision benefits
401(k) and company match
Remote work option
10 weeks paid family leave
Unlimited vacation time (Yes, really!)
Employee recognition programs
Company
Vodori
Vodori provides solutions that simplify how life science companies create, approve, and distribute promotional content.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$10.96MKey Investors
Baird Capital
2021-09-21Series A· $7.5M
2020-03-27Series Unknown· $2.96M
2018-02-12Series Unknown· $0.5M
Leadership Team
S
Scott Rovegno
Co-Founder & CEO
Grant Gochnauer
Co-Founder & CTO
Recent News
SalesTech Star
2025-05-08
Company data provided by crunchbase