STR ยท 3 hours ago
Systems Administrator - Secret Clearance Required
STR is a technology company specializing in advanced research and development for defense, intelligence, and national security. They are seeking a Systems Administrator to support IT infrastructure across all locations, collaborating with various teams and ensuring high availability of critical applications.
Artificial Intelligence (AI)Machine Learning
Responsibilities
Assist with projects across the enterprise infrastructure with accountability for the project outcome through sound project management skills
Support Data Center/Server Rooms and Cloud operations: Hardware and software system provisioning, configuration, monitoring/alerting, and administration of Linux, Windows, VMware/vSphere, Hyper-V, Cloud computing, printers, and phones
Support for Application (JIRA, Confluence, GitLab)
Collaborate and communicate with other IT teams for completing projects and troubleshooting problems
Troubleshoot interactions in storage, servers, networks and databases in collaboration with other systems administrators and technical teams
Administer computer and network infrastructure security and the associated data and access controls
Perform patch updates and vulnerability remediation of computer systems
Ensure high availability of all critical applications while meeting or exceeding Service Level Agreements (SLA)
Build and troubleshoot Linux & Windows machines
Racking servers and other infrastructure related hardware such as UPS, switches, and storage devices
Provide Tier 2 support for Service Desk ticket escalation
Conduct internal reviews of infrastructure components and recommendations for improvements
Document all infrastructure, processes and procedures
Assist in external user account process
Qualification
Required
US Citizenship, must be able to obtain a DoD Clearance
Work onsite in Woburn, MA office
5+ years of progressive technical (hands-on) experience related to systems development, implementation and administration
Experience as a Linux and/or Windows Administrator
Experience with centralized authentication technologies such as Active Directory, and LDAP
Working knowledge of TCP/IP and Microsoft networking concepts with work experience in supporting Local Area and Wide Area Networks
Knowledge of system security administration, including operating system security configuration and account management best practices for Linux (CentOS, Ubuntu, RedHat), Windows Server, Windows clients
Willingness to travel occasionally to other office locations
Available for occasional off-hours outages and to take part in service restoration efforts
Good problem-solving and strong communication skills
Customer service oriented, attentive to detail, and with strong team and collaborative mindset
Self-starter requiring limited direction and supervision
Strong interest in learning new technologies
Interest in learning network administration
Ability to communicate with end users about complex issues in easy to understand terminology
Ability to understand and act on the customer needs and priorities in a fast-paced, deadline driven environment
Preferred
System Center Configuration Manager (SCCM)
Nagios or other monitoring solution
Veeam or other backup software
Microsoft Office 365
Knowledge of at least one scripting language and automation
Knowledge using ServiceNow or other ticketing system
Bachelor's Degree or higher in Computer Science, Information Technology, Engineering or related technical field preferred (equivalent experience and certifications may be considered)
Benefits
Generous paid time off offerings, paid parental leave, and flexible work arrangements (this position offers 9/80, 4/40, or 5/40 workweek options)
Fitness reimbursement up to $299 for gym memberships, yoga studios, or similar plus an additional Blue Cross Blue Shield fitness reimbursement of up to $300
Complimentary Company swag and regular employee events such as summer food truck lunches, summer outing, winter soiree, and bi-monthly happy hours (with STR-covered appetizers)
Complimentary snacks, cold brew/coffee, and weekly Bagel Fridays
4% company match and 6% profit sharing through the 401k program
Complimentary Identity Theft protection
Career growth opportunities including tuition reimbursement up to $15,000/year for eligible coursework, learning and development resources, and 50% reimbursement of professional society membership dues