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Golden State Water Company · 1 month ago

Office Assistant II (122.25)

San Dimas, CA

Full-time

Onsite

Mid Level

$22/hr - $36/hr

3+ years exp

Golden State Water Company is one of the largest investor-owned water utilities in the United States, delivering quality, reliable water to over 1 million people. The Office Assistant II will perform general clerical assignments, provide customer service, and maintain records under general supervision.

DeliveryInfrastructureQuality AssuranceTransportationWater

Responsibilities

Performs a variety of general clerical assignments within a framework of established procedures and without close supervision, including typing, filing, and records management. Also responsible for customer service involving the general explanation of rules, policies, and procedures specific to the area of assignment

Files documents, maintains computerized and manual records, compiles data for general information purposes and individual requests for special reports

Handles customer service inquiries as needed, using the Customer Service Billing System

Screens and routes incoming telephone calls, addresses walk-in inquires, and schedules appointments; directs individuals to appropriate staff; provides general information or explains policies and procedures to staff and public

Compares, processes, or maintains a variety of reports and documents

Maintains general office supplies and review requisition forms to ensure receipt of ordered supplies

Performs other duties as assigned

Works under general supervision

Qualification

Customer ServiceReport WritingRecords ManagementClerical SkillsEnglish Proficiency

Required

High school diploma or equivalent

Three years of related business experience

Knowledge of principles and techniques of report writing style and format

Ability to use correct English, grammar, spelling, vocabulary, and punctuation

Benefits

Medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents

Paid vacation and sick time

Twelve Company paid holidays per year

401(k) retirement plan

Defined Contribution Profit Sharing retirement plan

Life, AD&D, and LTD insurance

Health savings account

Flexible spending plans

Company

Golden State Water Company

Founded in 1929, Golden State Water Company (Golden State Water) is an investor-owned public utility that provides water service to more than 1 million customers in over 80 communities in Northern, Coastal and Southern California.

Founded in 1929

San Dimas, California, USA

501-1000 employees