Shelter Air · 1 month ago
Sales Support & Customer Service Representative
Beacon, NY
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $48K/yrShelter Air is a woman-owned HVAC company serving New York's Hudson Valley and Westchester regions, seeking a Sales Support & Customer Service Representative. The role involves canvassing neighborhoods, building relationships with customers, and supporting the launch of a new mini split maintenance program while providing excellent customer service.
Mechanical Or Industrial Engineering
Responsibilities
Canvas neighborhoods, connect with homeowners and local businesses, represent us at community events, and build relationships that turn into long-term customers
Help us develop and launch this new service, gather customer feedback, and create processes that scale as we grow
Answer phones, schedule appointments, follow up with leads, and educate homeowners about indoor air quality and mini splits—all with warmth and expertise
Qualification
Required
People person who genuinely enjoys connecting with others
Comfortable with canvassing, door-knocking, and face-to-face conversations
Strong communicator who can explain technical concepts in plain language
Self-starter with hustle and follow-through
Excited about building something new
Valid driver's license required
Benefits
Real growth opportunities as we expand.
Training in HVAC, IAQ, sales, and customer service.
Mix of field work, office work, and customer interaction.
A team that has each other's backs—drag racers, hunters, swim team coaches, volunteer firefighters, and people who take pride in their work.
Work that matters—helping people breathe cleaner air every day.
Company
Shelter Air
No Ordinary HVAC Company! Integrated Home and Occupant Health: Shelter Air adopts a holistic view, treating homes and their residents as interconnected systems.
Founded in 2023
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Kimberly Sevilla
Chief Executive Officer
Company data provided by crunchbase