Salesforce · 1 week ago
Senior Director, Product Management - Messaging Platform
Chicago, IL
Full-time
Hybrid
Director/Executive
$210K/yr - $352K/yr
15+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As the Senior Director of Product Management, you will lead a team to drive the vision, strategy, and execution for the messaging platform, creating a world-class marketing experience for Salesforce's teams and customers.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Drive the transformation of Salesforce’s messaging towards the next generation ‘Salesforce on Salesforce’ platform, resulting in exceptional customer experiences while improving Salesforce’s marketing KPIs
Assess the market, platforms, industry trends, and customer needs across the marketing landscape to identify trends and opportunities
Collaborate heavily with your Engineering counterpart to engineers, whether they are building or supporting clients, backend services, libraries, data pipelines, machine learning models, and so on
Align executive management and other critical stakeholders to the vision and strategy, and work cross-functionally to put together a viable plan and roadmap
Working with the VP+GM, Messaging Platform, build the product vision, strategy, and roadmap - and execute on it
Define, implement, and ensure adoption of Product Management process aligned with common and proven practices followed by successful Product Management organizations
Partner with the Enablement/Success team to deploy the product
Influence and evangelize the vision to a wide variety of key partners and stakeholders
Manage and maintain a high-performing Product team, including performance management, talent development, and recruitment
Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently
Foster and facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams
Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-year initiatives
Qualification
Required
Minimum of 15+ years of experience in product management, with demonstrated experience leading teams and building vision, strategy, and roadmaps and leading teams to successfully deliver on it
Deep experience in delivering enterprise products/applications, with an emphasis on email and other digital channels, at high scale and complexity
Clear understanding of the marketing workflow from creative brief through campaign execution
Expertise with machine learning models, large language models, computational thinking
Strives for clarity and simplicity - adept at turning chaos into order
First hand experience with agile/scrum development methodologies
Able to put his/her hands-on experience to use and work as an individual contributor (when required)
Communicate with business as well as technical audiences
Able to write clear and concise documentation, excellent written and spoken communication skills
Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
Preferred
Knowledge of Agentforce, Data Cloud and Prompt Builder is a plus
Expertise in Salesforce solutions, especially Marketing Cloud, is highly desirable
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
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