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First Realty Management · 2 months ago

Resident Activities Director

Brockton, MA, US

Full-time

Onsite

Mid Level

$40K/yr - $46K/yr

First Realty Management is a family-owned property management company with over 70 years of experience. They are seeking a qualified Resident Activities Director to enhance the living environment for residents by planning and supervising activities, developing community networks, and managing resident services.

ConsultingLegalReal Estate

Diversity & Inclusion

Responsibilities

Planning, implementing, and actively supervising social, educational, and recreational activities/programs/special events for the resident population regularly

Outreach to new residents to inform them about RAD programs and services available

Developing a local social service network within the community, working to raise resident awareness of such services, and preparing a current referral list with primary contacts, phone, email, etc. for use by resident services and management staff

Reporting resident-related concerns to the property manager promptly. Works with the manager to resolve issues and takes an active role in the resolution process

Managing site newsletter process including newsletter preparation, submission to First Realty Communications Dept., and timely distribution to residents

Working with the management team to plan and implement annual company-wide events including the First Realty Sports Olympiad, First Realty Academic Olympiad, NAHMA Drug-Free Calendar Contest, NEAHMA Kid's Day, First Realty Honor Roll Club, Community of Quality® awards program, etc

Working with management staff on resident retention programs, marketing strategies, and new resident orientation programs. Actively participates in these programs and develops new resident services initiatives that support these efforts

Following all First Realty Risk Management and site safety guidelines regarding parent/ guardian permission, transportation, incident reporting, vendor insurance coverage, etc

Overseeing Computer Learning Center/Lab program (as applicable) including a budget, contractor supervision, scheduling, resident participation reports, marketing, facility and equipment maintenance, and management

Providing support to the management team on resident social service issues and maintaining confidentiality in all matters pertaining to the same

Develops an annual RAD budget for submission to the property manager

Maintains petty cash fund for RAD program and administers petty cash reporting to REAS

Facilitates and administers grants, as applicable to the site

Networks with local businesses, schools, and others, to enhance resident services

Provides outreach to, secures, and coordinates college/university tutors for youth on-site in the after-school education program (HASI)

Maintains and secures RAD program equipment and inventory

Other responsibilities as assigned at the site, or RAD programs at other sites

Qualification

First Aid certificationCPR certificationSocial services experienceMS Word proficiencyMS Excel proficiencyCustomer service skillsMultitaskChildrenCommunication skillsProblem-solving skillsAdapt