The US Oncology Network · 3 hours ago
Front Desk/Infusion Scheduler (Sign on Bonus)
Columbia, MD
Full-time
Onsite
Mid Level
$16.76/hr - $22.78/hr
3+ years expThe US Oncology Network is dedicated to providing exceptional cancer care and is seeking a Front Desk/Infusion Scheduler to join their team. This role involves scheduling patient appointments, managing incoming calls, and serving as a liaison between patients and medical staff to ensure efficient operations in a medical office setting.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Answers all incoming calls, assesses callers’ needs, directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner
Efficiently schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel
Obtains and enters all authorization and correspondence relating to referrals in patients’ charts and/or electronic medical records (EMR)
Collects co-pays, deductible and other out of pocket amounts at time of visit
Maintains primary office scheduling template containing all physician meetings, satellite schedule, rounding and call coverage
Arranges for patients to have financial counseling as needed
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested
Prepares correspondence, memos, forms and other typing as requested by supervisor
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed
May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed
May be responsible for scheduling post-operative follow up appointments with Physicians
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure
Qualification
Required
High school diploma or equivalent required
Minimum three years office experience, preferably in a medical office setting
Knowledge of medical terminology and coding required
Must have excellent communication skills, written and verbal
Proficiency in Microsoft Office (Outlook, Word, Excel) required
Benefits
$2,000 sign-on bonus
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
H1B Sponsorship
The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
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