KONE · 3 hours ago
Billing Coordinator
Helena, MT
Full-time
Onsite
Entry Level
$52K/yr - $68K/yr
2+ years expKONE is a global leader in elevators, escalators, and automatic building doors, dedicated to improving urban life. The Billing Coordinator will manage invoicing compliance, analyze service orders, and collaborate with stakeholders to ensure efficient billing processes.
IndustrialManufacturingProduct Design
Responsibilities
Interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements
Manage Non-Quoted Repair (NQR) special billing requirements
Analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR
Collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects
Coordinate with customers
Qualification
Required
2+ years of relevant customer service expertise, ideally within the building services industry
Proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)
Ability to collaborate with all levels of the organization to achieve business goals
Customer service mindset
Strong organizational skills
Benefits
Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
Company
KONE
KONE designs and manufactures elevators, escalators, moving walkways, and automatic doors for buildings.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ken Schmid
President Chief Executive Officer
Jennifer Hooks
Business Partner ,Learning and Development, HR, Americas
Recent News
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