KONE · 8 hours ago
Billing Coordinator
KONE is a global leader in providing elevators, escalators, and automatic building doors, committed to improving urban life. As a Billing Coordinator, you will manage invoicing and billing requirements, ensuring compliance with customer agreements and collaborating with various stakeholders to support maintenance and repair projects.
IndustrialManufacturingProduct Design
Responsibilities
Interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements
Ensure that SAP orders contain accurate customer Work Order numbers
Ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing
Manage Non-Quoted Repair (NQR) special billing requirements
Analyze Non-Quoted Repair (NQR) Service Orders
Identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR
Collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects
Coordinate with customers
Qualification
Required
2+ years of relevant customer service expertise, ideally within the building services industry
Proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)
Ability to collaborate with all levels of the organization to achieve business goals
Customer service mindset
Strong organizational skills
Benefits
Competitive salary
Flexible work schedule
Opportunities to learn and grow
Matching 401K
Comprehensive health and wellness plans for the entire family
Paid holidays and paid time off
Company
KONE
KONE designs and manufactures elevators, escalators, moving walkways, and automatic doors for buildings.
Funding
Current Stage
Late StageLeadership Team
Recent News
AstuteAnalytica India Pvt. Ltd.
2025-12-02
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