Amentum · 1 month ago
Computer Support Specialist
Tyndall Air Force Base, FL
Full-time
Onsite
Senior Level
$42.38/hr - $42.38/hr
6+ years expAmentum is seeking a Computer Support Specialist to provide support for a position located at Tyndall AFB, FL. The role involves installing, configuring, and maintaining operating systems and peripherals, as well as providing customer support for hardware and software issues.
Mechanical EngineeringSecurityTechnical Support
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for specifying, installing, configuring, tracking and maintaining operating system workstations and peripherals
Performs software installations and upgrades to operating systems and layered software packages
Performs Software License Manager Duties for processing equipment
Plans, Schedules and performs installations and upgrades and maintains systems in accordance with established IT policies and procedures
Responsible for conducting routine hardware and software audits of workstations to ensure compliance with established standards, policies and configuration guidelines
Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation
Troubleshoot computer hardware, software or network
Install new software on user’s computers
Clean, upgrade and repair computer hardware including monitors, keyboards and printers
Provide timely customer service in response to phone calls or emails for issues related to Air Force and Company systems
Document receipt of all calls and request in the Government approved case tracking system, log details of the situation, and determine the severity of the problem. Provide status as required
Furnish users with routine information, such as how-to tutorial and information after system or software changes
Dispatch or route problems to appropriate resources and continue to track issues/problems through resolution
Analyze trouble tickets to determine trends, issues and develop preventative measures
Must maintain an active IAT Level 2 or higher cyber security certification
Performs computer and peripheral equipment tracking and inventories
Performs other duties and related tasks within their classification as assigned by Supervisors
Qualification
Required
Responsible for specifying, installing, configuring, tracking and maintaining operating system workstations and peripherals
Performs software installations and upgrades to operating systems and layered software packages
Performs Software License Manager Duties for processing equipment
Plans, Schedules and performs installations and upgrades and maintains systems in accordance with established IT policies and procedures
Responsible for conducting routine hardware and software audits of workstations to ensure compliance with established standards, policies and configuration guidelines
Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation
Troubleshoot computer hardware, software or network
Install new software on user's computers
Clean, upgrade and repair computer hardware including monitors, keyboards and printers
Provide timely customer service in response to phone calls or emails for issues related to Air Force and Company systems
Document receipt of all calls and request in the Government approved case tracking system, log details of the situation, and determine the severity of the problem. Provide status as required
Furnish users with routine information, such as how-to tutorial and information after system or software changes
Dispatch or route problems to appropriate resources and continue to track issues/problems through resolution
Analyze trouble tickets to determine trends, issues and develop preventative measures
Must maintain an active IAT Level 2 or higher cyber security certification
Performs computer and peripheral equipment tracking and inventories
Performs other duties and related tasks within their classification as assigned by Supervisors
Secret security clearance is required. Applicants selected must be a US Citizen in order to apply for a Secret Security Clearance Applicants selected either must currently possess a Secret clearance or will be subject to a government security investigation and must meet eligibility requirements to obtain clearance prior to commencement of employment and maintain a security clearance for access to classified information or Closed/Restricted Areas throughout duration of employment
IAT Level 2 or higher cyber security certification. (i.e. Security +)
IT related Associate degree and at least 6 years of computer support related experience, preferably customer support role. Management may allow additional years of work experience to be substituted for degree
Work week may shift to other days due to mission requirements. Report time to work varies depending upon mission schedule. Some overtime will be required
Must be able to lift or move at least 50 lbs
Must have a valid driver's license to drive to different work centers
Company
Amentum
Amentum is a technology and engineering company for security, defense, and energy.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$321.16M2025-03-12Post Ipo Secondary· $321.16M
2024-09-27IPO
2020-01-01Private Equity
Leadership Team
Ajay Nagar
Vice President
Darren Burton
Chief People Officer
Recent News
2025-12-29
Washington Technology
2025-12-20
2025-12-09
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