Amery Hospital & Clinic · 1 month ago
Administrative Assistant, ENT and Audiology
Amery Hospital & Clinic is seeking an Administrative Assistant for their ENT and Audiology Departments. This role involves providing clerical and administrative support, including scheduling appointments, managing phone calls, and maintaining patient records to ensure efficient department operations.
Health CareHospitalPersonal Health
Responsibilities
Answers incoming department/program phone lines in a timely and courteous manner
Schedules appointments for services provided by the ENT/Audiology clinic including diagnostic testing
Responds and forwards calls as appropriate
Manage department work-queue and call patients to schedule appointments
Reschedule patients for ENT/Audiology when provider schedule changes
Responds to inquiries from current clients
Provides timely and accurate follow up to all inquiries
Creates and maintains client mailing lists
Assists with marketing initiatives including copying and mailings
Obtains referrals from primary physicians through EMR. Obtains referrals from outside organizations and forwards to HIM department
Completes charge tickets for hearing aids, post payments in EMR, and fills out receipts
Track and file newborn hearing screens
Pre-visit planning to include preparation for upcoming week’s hearing aid consults, complete business office forms, and request insurance coverage information for hearing aids
Track incoming communication from Business Office regarding hearing aid benefits, and print and file in chart
Maintains the walk-in clinic schedule and coordinates provider/nurse schedules
Manages PTO requests and ensures that templates are adjusted appropriately
Completes weekly staffing update and sends to staff
Attends clinic meetings, and as requested, documents minutes; types and distributes meeting minutes within appropriate timeframe
Maintains up to date filing system for correspondence, records, and reports
Types correspondence, reports, and other requested materials
Prepares meeting agendas and materials for meetings as requested
Documents messages accurately and completely and delivers messages to appropriate person in a timely manner
Receives and assists all visitors in a professional manner and refers them to appropriate individuals
Maintains department specific files
Qualification
Required
High School diploma/equivalent
Excellent verbal and written communication skills
Demonstrated ability to multitask
Advanced organizational skills
Proven ability to manage multiple priorities daily
Keyboarding skills
Knowledge in Microsoft Word, Excel, Power Point and Outlook
Experience using Internet
Preferred
Associates Degree (AA) in secretarial services, office support or business preferred
Minimum of two years medical office experience preferred
Experience with electronic billing, medical record and data base software preferred
Company
Amery Hospital & Clinic
The promise of Amery Hospital and Clinic is to improve health and well-being in partnership with our members, patients and community.
H1B Sponsorship
Amery Hospital & Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2015-11-07Acquired
Leadership Team
Company data provided by crunchbase