Move Concierge · 1 month ago
Director of Operations Technology
Farmers Branch
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMove Concierge is a company focused on enhancing operational excellence through technology. The Director of Operations Technology will lead the strategy and implementation of core business operation systems, ensuring scalability and performance as the company grows rapidly.
Electrical DistributionHome ServicesWired Telecommunications
Responsibilities
Own and manage the performance, optimization, and scalability of key systems including Salesforce Sales Cloud, Data Cloud, Tableau, Talkdesk, Gong, and supporting platforms
Serve as a hands-on technical leader responsible for designing, configuring, troubleshooting, and enhancing core technology platforms
Develop and maintain a multi-year systems roadmap aligned to business goals and future growth needs
Lead major system implementations, migrations, and enterprise data initiatives from concept to completion
Drive cross-functional projects in partnership with Sales, Marketing, Finance, and Operations leadership
Ensure on-time project delivery and consistent execution across all operational technology initiatives
Establish best-practice governance standards for system administration, data integrity, and workflow management
Identify and resolve system inefficiencies; continuously optimize data pipelines, reporting structures, and automation
Oversee vendor relationships, tool evaluation, contract negotiations, and technology recommendations
Qualification
Required
Bachelor's degree in Information Systems, Business, Computer Science, or a related field
Five or more years of experience owning and managing critical business systems, with deep hands-on technical capabilities
Advanced expertise in Salesforce administration and optimization
Proven success delivering major implementations, system migrations, data transformations, or enterprise-level projects
Demonstrated ability to lead cross-functional teams and effectively support collaboration across multiple business lanes
Highly technical, analytical, data-driven problem solver with excellent collaboration skills
Preferred
Salesforce certifications (Sales Cloud, Administrator, Architect, or related specialties) strongly preferred
Hands-on experience with call center technologies, such as Talkdesk or similar telephony platforms
Proven track record in vendor management, including evaluating, selecting, and negotiating contracts to optimize cost, quality, and performance
Experience working with enterprise data and analytics tools, such as Tableau or Data Cloud, to drive business insights
Familiarity with call analytics platforms, such as Gong, or other tools for monitoring and optimizing team performance
Benefits
Health, dental, and vision coverage - 70% employer funded
Paid time off and holidays - up to 21 days in your first year
401(k) plan with 100% employer match
Opportunities for professional development and career growth
Company
Move Concierge
Move Concierge provides electricity, water, gas , cable telecommunication, internet and telephone services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sheena Holloman
Executive Assistant to CEO & COO
Recent News
Dallas Innovates
2025-12-06
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