Stanford Health Care Tri-Valley · 1 month ago
Senior Clinical Informatics Analyst - Epic Pharmacy
1830 Embarcadero - PALO ALTO
Full-time
Hybrid
Senior Level
$66.52/hr - $88.14/hr
5+ years expStanford Health Care Tri-Valley is a leading academic medical center that champions patient safety, innovation, and research excellence. As a Senior Clinical Informatics Analyst, you will collaborate with healthcare professionals to ensure protocol accuracy and compliance while troubleshooting issues and maintaining documentation for investigational studies.
Health CareHospitalNon Profit
Responsibilities
Collaborate with nurses, pharmacists, and oncology providers to validate regimen accuracy and ensure real-world workflow practicality
Ensure compliance with institutional standards, regulatory requirements, and study-specific guidelines
Troubleshoot and resolve issues related to protocol configuration and order workflows to minimize disruption to trial operations
Participate in testing and validation of new protocols before deployment to production
Maintain thorough documentation of build processes and version control for investigational studies
Work across Epic application teams to maintain build standards, adhere to style guides, and follow best practices
Adhere to project timelines and deliverables for protocol implementation
Act as second level of support and triages system problems within the department’s workflow, policies and procedures
Assist in the implementation of medium complexity tools and workflows
Collaborate with other senior members of the team in managing the resolution of problems and implementation of changes to the department’s information systems
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Modify tables/master files, make additions and changes under the direction of senior team members
Implement changes using documented procedures that are compliant with department’s policies and procedures
Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
Work with and mentor junior staff members to document workflows
Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
Participate in team and cross-team meetings and maintain appropriate meeting records
Qualification
Required
Previous Epic Willow Inpatient/Ambulatory/Specialty Certification (or willingness to obtain)
Prior experience in supporting clinical research or investigational drug studies
Bachelor's Degree Nursing Bachelor's degree (or foreign equivalent) in Pharmacy, Nursing or Medicine
5 or more years of progressively responsible and directly related work experience
Mid-level Microsoft Office skills
Ability to diagnose and resolve routine technology problems
Ability and desire to learn to resolve specialized and advanced technology problems
Ability to establish a set of tasks and activities associated with an intended outcome and timeline
Ability to take action consistent with available facts, constraints, and anticipated consequences
Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
Ability to develop new skills and teach others
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
Ability to analyze data, draw conclusions and interpret results
Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Knowledge of current issues and trends in health care and clinical operations in a health care system
Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting
Preferred
Relevant clinical application certification preferred
Benefits
Paid time off
Parental leave
403(b) matching
Tuition reimbursement
Health and dental coverage
Paid holidays
Disability benefits
Pet insurance
Company
Stanford Health Care Tri-Valley
STANFORD HEALTH CARE TRI-VALLEY Stanford Health Care Tri-Valley (formerly ValleyCare) provides high-quality care rooted in science and compassion to support the health and well-being of its community in the East Bay and beyond.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Reena Jadhav
Board Member, Chair Comp & Workforce
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