HealthPartners · 1 month ago
Administrative Assistant, ENT and Audiology
Stillwater, MN, United States
Full-time
Onsite
Entry Level
$19.74/hr - $29.61/hr
2+ years expHealthPartners is a healthcare organization seeking an Administrative Assistant for their ENT and Audiology Departments. The role involves providing clerical and administrative support, including scheduling appointments, managing phone calls, and ensuring effective communication with patients and staff.
MedicalPharmaceutical
Responsibilities
Answers incoming department/program phone lines in a timely and courteous manner
Schedules appointments for services provided by the ENT/Audiology clinic including diagnostic testing
Responds and forwards calls as appropriate
Manage department work-queue and call patients to schedule appointments
Reschedule patients for ENT/Audiology when provider schedule changes
Responds to inquiries from current clients
Provides timely and accurate follow up to all inquiries
Creates and maintains client mailing lists
Assists with marketing initiatives including copying and mailings
Obtains referrals from primary physicians through EMR. Obtains referrals from outside organizations and forwards to HIM department
Completes charge tickets for hearing aids, post payments in EMR, and fills out receipts
Track and file newborn hearing screens
Pre-visit planning to include preparation for upcoming week’s hearing aid consults, complete business office forms, and request insurance coverage information for hearing aids
Track incoming communication from Business Office regarding hearing aid benefits, and print and file in chart
Maintains the walk-in clinic schedule and coordinates provider/nurse schedules
Manages PTO requests and ensures that templates are adjusted appropriately
Completes weekly staffing update and sends to staff
Attends clinic meetings, and as requested, documents minutes; types and distributes meeting minutes within appropriate timeframe
Maintains up to date filing system for correspondence, records, and reports
Types correspondence, reports, and other requested materials
Prepares meeting agendas and materials for meetings as requested
Documents messages accurately and completely and delivers messages to appropriate person in a timely manner
Receives and assists all visitors in a professional manner and refers them to appropriate individuals
Maintains department specific files
Qualification
Required
High School diploma/equivalent
Excellent verbal and written communication skills
Demonstrated ability to multitask
Advanced organizational skills
Proven ability to manage multiple priorities daily
Keyboarding skills
Knowledge in Microsoft Word, Excel, Power Point and Outlook
Experience using Internet
Preferred
Associates Degree (AA) in secretarial services, office support or business preferred
Minimum of two years medical office experience preferred
Experience with electronic billing, medical record and data base software preferred
Company
HealthPartners
HealthPartners, an integrated health care organization providing health care services and health plan financing and administration, was founded in 1957 as a cooperative.
10001+ employees
H1B Sponsorship
HealthPartners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (26)
2023 (41)
2022 (37)
2021 (44)
2020 (52)
Funding
Current Stage
Late StageTotal Funding
$116M2020-05-07Debt Financing· $110M
2016-05-02Grant· $6M
Leadership Team
Penny Cermak
Executive Vice President and Chief Financial Officer
William Frey II
Research Director, Center for Memory & Aging, Neurosciences
Recent News
Canadian News Wire
2023-01-23
2022-12-07
Company data provided by crunchbase