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Amentum · 1 month ago

Information Technologist

Nevada, MO

Full-time

Onsite

Entry, Mid Level

$42.70/hr - $42.70/hr

2+ years exp

Amentum is hiring an Information Technology Specialist for Creech Air Force Base. This role involves maintaining secure and efficient digital systems that support mission-critical logistics functions within the United States Air Force Logistics Division.

Mechanical EngineeringSecurityTechnical Support

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Microsoft Windows O365 and System Administration: Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility

Device Maintenance and Operational Continuity: Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards

Advanced Technical Troubleshooting and Escalation Management: Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability

Asset Lifecycle Management and Compliance: Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment

Logistics Systems Integration and Operational Support: Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams

Qualification

CompTIA Security+ certificationMicrosoft Windows O365Active Directory managementCompTIA A+ certificationCybersecurity trainingTechnical troubleshootingAsset managementPlanningOrganizingCommunication skills

Required

Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting

Minimum 2 to 4 years' experience in computer support and maintenance

Current with all Cybersecurity and operations training for administrative workstation privileges

Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards

Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred

Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance

Must possess a valid state issued driver's license