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ACLU · 2 weeks ago

Digital Organizing Strategist

Washington, DC

Full-time

Hybrid

Mid Level

$108K/yr - $108K/yr

The ACLU is a national organization dedicated to defending and preserving individual rights and liberties guaranteed by the Constitution. The Digital Organizing Strategist will support the execution of digital organizing programs, focusing on mobilizing volunteers and supporters for various campaigns and events.

AdviceLegalNon Profit

Comp. & Benefits

Responsibilities

Help draft, build, and send organizing emails and text messages to mobilize supporters for rallies, actions, trainings, volunteer opportunities, and other organizing programs in support of NPAD campaigns

Support email program coordination by scheduling sends, managing email calendar requests from organizing team, and ensuring campaigns can effectively reach supporters

Help build and manage lists and audiences in EveryAction CRM for targeted outreach, including creating segments, managing suppressions, and maintaining data hygiene

Set up and manage events in Mobilize and other organizing platforms, including creating event pages, managing registrations, and tracking attendance

Help conduct basic A/B testing on subject lines, send times, and email content to optimize performance and engagement

Track and report on digital organizing metrics, including email performance, volunteer sign-ups, event attendance, and engagement trends

Support volunteer team operations by coordinating with call team and text team leaders, troubleshooting technical issues, and ensuring volunteers have necessary tools and training

Assist with digital organizing tools troubleshooting, including ThruText, ThruTalk, click-to-call tools, and other platforms used by organizing team and volunteers

Maintain awareness of organizing systems adjustments needed for campaigns, such as state-specific exclusions, affiliate coordination, and compliance requirements

Support integration of new digital tools into EveryAction and organizing workflows

Contribute to organizing team meetings and planning processes by providing digital organizing perspective and recommendations

Assist with training for organizing staff and volunteers on digital organizing tools and best practices

This position requires flexibility in work schedule, including the ability to work nontraditional hours

Qualification

Digital organizing experienceCRM proficiencyEvent organizing toolsA/B testing familiarityData quality commitmentWriting skillsProject management skillsTechnical proficiencyGrassroots organizing backgroundSpanish language skillsCommunicationTeam collaboration

Required

Experience in digital organizing, digital campaigns, advocacy, or related field

Experience using CRM or email platforms such as EveryAction, Action Network, NGP VAN, or similar organizing tools

Strong writing skills with ability to craft action-oriented email and text content that drives engagement

Experience with event organizing tools such as Mobilize, Eventbrite, or similar platforms

Familiarity with A/B testing and using data to inform digital tactics

Strong attention to detail and commitment to data quality and accuracy

Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment

Ability to work both independently and collaboratively as part of a team

Strong organizational and project management skills

Excellent communication skills to work effectively across teams and with diverse stakeholders

Commitment to civil liberties and civil rights, and understanding of ACLU's mission

Technical proficiency with Google Suite, Excel/spreadsheets, and ability to learn new platforms quickly

Preferred

Experience with ThruText, ThruTalk, or other peer-to-peer organizing tools, a plus

Background in grassroots organizing or community organizing, a plus

Spanish language skills, a plus

Benefits

Time away to focus on the things that matter with a generous paid time-off policy

Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)

Plan for your retirement with 401k plan and employer match

We support employee growth and development through annual professional development funds, internal professional development programs and workshops