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Parachute Health · 1 month ago

Health Systems Implementation Associate

United States

Full-time

Remote

Entry Level

$70K/yr - $70K/yr

1+ years exp

Parachute Health is transforming post-acute care through a leading digital ordering platform for medical equipment and supplies. The Health Systems Implementation Associate will work closely with the Customer Success team to onboard customers, streamline operations, and improve user experiences while ensuring effective communication and training.

Health CareMedicalSoftware

Growth Opportunities

No H1B

Responsibilities

Work closely with our Customer Success team to coordinate partner launches post-sale

Onboard mid-market customers to the Parachute Platform utilizing strong project management principles

Partner with customer leaders to drive rapid growth of Digital Ordering across their network

Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience

Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions

Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support

Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners’ workflows

Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally

Identify and execute on process improvements to make our onboarding and transformation process more effective

Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams

Qualification

Customer successHealthcare experienceProject managementSoftware/SaaS experienceData reportingProcess improvementCustomer-centricFast learnerCommunicationProblem solving