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Cabell Huntington Hospital · 2 months ago

IS Manager of Clinical Systems

Huntington, WV

Full-time

Onsite

Mid, Senior Level

Cabell Huntington Hospital is part of the Marshall Health Network, and they are seeking a Manager of Clinical Systems. This role is responsible for the planning, implementation, support, and optimization of clinical applications, ensuring that systems align with clinical workflows and support care teams effectively.

Health CareMedical

Responsibilities

Oversee assigned clinical applications and application analysts, including specialty/subspecialty EHR modules as assigned by leadership

Lead planning, configuration, testing, implementation, and ongoing optimization of assigned systems and projects

Supervise and mentor a team of Clinical Analysts and support staff responsible for clinical applications

Partner with outpatient medical directors, nursing leadership, and operational managers to assess needs and align technology solutions with care delivery goals

Collaborate with the Director of Enterprise Applications to ensure alignment with enterprise standards, governance processes, and integration strategies

Establish and monitor workflows, data integrity, and system performance specific to assigned areas

Develop and oversee application training, support, and communication plans for end users

Ensure compliance with HIPAA, privacy, and security standards across supported systems

Maintain vendor relationships and manage service issues related to clinical applications

Support continuous improvement initiatives, identifying opportunities to streamline workflows, enhance user experience, and improve patient safety in the ambulatory setting

Participate in budgeting, project planning, and performance reporting for assigned systems

Serve as a liaison between end-users and enterprise IT to ensure timely issue resolution and system enhancements

Manage change control and change governance with IT and operational partners for assigned areas

Research new technologies, applications, and system enhancements to meet customer needs

Facilitate and manage assigned teams’ timely response, communication, deadline setting, and completion of issues, requests, and projects using service management toolsets

Assist the Director in planning and managing the IT operational budget

Facilitate and participate in rounding on operational customers with analysts to understand clinical workflows, challenges, and opportunities for IT improvements

Perform other related duties as assigned

Qualification

Clinical applications managementEHR systems expertiseTeam leadershipHIPAA complianceProject planningVendor managementCommunication skillsProblem-solving skills