Metrohm USA · 3 hours ago
Inside Sales Supervisor
Riverview, FL
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expMetrohm USA is a global leader in analytical instrumentation, dedicated to empowering teams with the tools and support needed for success. The Inside Sales Supervisor leads and develops the Inside Sales team to attract new customers and drive revenue growth, overseeing team performance and customer engagement within the U.S. market.
ConsultingLegal
Hiring Manager
Devon Azeredo
Responsibilities
Supervise, coach, and mentor Inside Sales Specialists to achieve individual and team performance goals
Assign daily tasks, monitor progress, and ensure timely completion of responsibilities
Conduct regular team meetings and one-on-one development sessions
Provide performance feedback, manage evaluations, and address performance issues when needed
Oversee qualification of inbound marketing leads and customer web inquiries
Ensure accurate routing of qualified opportunities to appropriate sales personnel
Support the team in identifying additional customer needs and expanding product/service opportunities
Analyze sales metrics to identify strengths, trends, and opportunities for improvement
Ensure accurate and timely CRM data entry, tracking, and documentation
Implement best practices for CRM usage and sales process optimization
Collaborate with Marketing and Field Sales to align campaign strategies and improve lead conversion
Identify and implement process improvements to enhance team efficiency and effectiveness
Promote a customer-first mindset within the Inside Sales team
Resolve escalated customer concerns and ensure consistent, high-quality service
Support Metrohm’s brand presence through team initiatives and customer engagement efforts
Prepare and present reports on team performance, pipeline health, and key sales metrics
Ensure adherence to company policies, procedures, and compliance standards
Qualification
Required
Bachelor's degree in chemistry or related field preferred
Minimum three (3) years of industry-related sales experience, including at least one (1) year in a supervisory or lead role, or an equivalent combination of education and experience
Demonstrated success in inside sales and team leadership
Strong written and verbal communication skills
CRM experience required
Preferred
Familiarity with analytical instrumentation is preferred
Previous sales training (e.g., Miller Heiman – SPIN Selling) preferred
Benefits
Medical, dental & vision coverage
Company-paid life & disability insurance
401(k) with company match
Tuition reimbursement
Paid vacation, sick, personal & holiday time
Company
Metrohm USA
Metrohm USA is a chemicals firm providing titration, ion chromatography, and spectroscopy services.
201-500 employees
H1B Sponsorship
Metrohm USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase