Keffer Automotive Group · 2 months ago
Title Clerk/Billing Clerk
Boone, NC
Full-time
Onsite
New Grad, Entry LevelKeffer Automotive Group is seeking a Title Clerk/Billing Clerk to ensure customer satisfaction and manage various administrative tasks. The role involves overseeing transactions, maintaining filing systems, and supporting the Business Manager with various duties.
Retail
Responsibilities
Devote himself/herself to insuring satisfaction to customers
Determine management, production and quality requirements by asking questions and listening
Attend Company Meetings As Required
Maintain a follow-up system that encourages follow through with assigned projects
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
Understand the terminology of the business and keep abreast of technology changes in products and services
Know and understand the federal, state and local requirements which govern the company’s business
Follow lawful directions from supervisors
Understand and follow work rules and procedures
Participate in performance management
Interact well with others and be a positive influence on employee morale
Uphold the company’s non-disclosure and confidentiality policies and agreements
Work evening, weekend and holiday work hours as required
Be polite and friendly and greet customers promptly
Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible
Organize and oversee all transactions
Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms are filed correctly and on time
Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the call regards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call
Make sure office supplies are stocked and replaced efficiently and to avoid running out
Ensure a clean, amiable and efficient office environment
Receive and appropriately manage the mail to safeguard it
Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork
Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately
Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages are voiced in a professional tone
Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested
Assist in any duties needed to help with workflow
Qualification
Required
High school diploma or the equivalent
Ability to read and comprehend instructions and information
Professional personal appearance
Excellent communication skills
Ability to meet company's production and quality standards
Spend time indoors in air-conditioned areas
Sitting for prolonged periods
Standing on a regular basis
Walking on a regular basis
Bending, twisting and/or stooping infrequently
Kneeling and/or Squatting infrequently
Lifting 25 lbs to 50 lbs infrequently
Reaching and/or lifting overhead infrequently
Climbing stairs
Repetitive hand/finger movement for prolonged periods
Grasping/grabbing with hands infrequently
Pushing and Pulling infrequently
Devote himself/herself to insuring satisfaction to customers
Determine management, production and quality requirements by asking questions and listening
Attend Company Meetings As Required
Maintain a follow-up system that encourages follow through with assigned projects
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
Understand the terminology of the business and keep abreast of technology changes in products and services
Know and understand the federal, state and local requirements which govern the company's business
Follow lawful directions from supervisors
Understand and follow work rules and procedures
Participate in performance management
Interact well with others and be a positive influence on employee morale
Uphold the company's non-disclosure and confidentiality policies and agreements
Work evening, weekend and holiday work hours as required
Be polite and friendly and greet customers promptly
Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible
Organize and oversee all transactions
Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms are filed correctly and on time
Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them
Make sure office supplies are stocked and replaced efficiently and to avoid running out
Ensure a clean, amiable and efficient office environment
Receive and appropriately manage the mail to safeguard it
Keep vehicle inventory up to date
Manage accurate and properly filed sold vehicle paperwork
Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately
Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages are voiced in a professional tone
Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested
Assist in any duties needed to help with workflow
Company
Keffer Automotive Group
Improving Lives! @ Keffer Auto A Driving Part of Charlotte Since 1974! We Achieve our Personal and Professional Goals when we Do the Right Things the Right Way for the Right Reasons.
Founded in 1974
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Steven Suggs
CRM MGR/Partner
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