Remote Call Center Representative jobs in United States
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TechOp Solutions International ยท 1 month ago

Remote Call Center Representative

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

TechOp Solutions International is seeking Customer Service Representatives with exceptional communication skills and strong analytical abilities. The role involves supporting client operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy and compliance.

Information Technology & Services
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Work & Life Balance

Responsibilities

Answer and track incoming calls
Prepare and submit accurate, detailed reports in government systems
Accurately record all details in accordance with procedures
Conduct database and open-source research
Route and escalate calls appropriately
Other duties, as assigned

Qualification

Call center experienceTelephony systems proficiencyCRM proficiencyMicrosoft Office SuiteHandling sensitive informationAnalytical abilitiesCommunication skillsDetail-orientedAdaptability

Required

3 +experience in a call center
Associates Degree
Proven ability to multitask simultaneously communicating and inputting data
Strong written and verbal communication skills
Proficiency with telephony systems, CRMs, and Microsoft Office Suite
Experience in handling sensitive information

Company

TechOp Solutions International

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TechOp Solutions International provides solutions to technology and operational related matters.
dateFounded in 2005
location
Stanford In The Vale, Oxfordshire, GBR
people-size51-200 employees
web-link
http://techopsolutions.net/

Funding

Current Stage
Growth Stage

Leadership Team

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Crawford Cole
Co-Founder & Partner
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Company data provided by crunchbase