Senior Repair Technician jobs in United States
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Laborie · 1 month ago

Senior Repair Technician

positionPortsmouth, NH
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date4+ years exp

Laborie is a world-class specialist medical company focused on technologies that preserve and restore human dignity. The Senior Repair Technician will diagnose and repair medical device equipment, ensuring timely and accurate service while supporting the Service Repair Department and training Junior Technicians.

Health CareManufacturingMedical

Responsibilities

Troubleshoot and repair systems and devices returned for service in a timely manner, assessing repair needs and provide quotes to customers
Follow internal/external repair processes and assist other techs with complex tasks and troubleshooting
Extensively and accurately document all communication with customers, repair notes, billing information within global ticketing system and transact all repairs accurately and efficiently within the Laborie ERP system (SAP)
Problem solve and escalate complex, advanced issues as needed, and diagnose components requiring repair efficiently and effectively
Utilize hand tools, soldering station, calibration equipment comfortably
Provide detailed insight regarding device repair to Technical Service team and train Junior Technicians on processes

Qualification

Electronics repair experienceSAP experienceMedical device knowledgeComputer hardware knowledgeMicrosoft Windows/OfficeMulti-tasking skillsCommunication skillsProblem-solving skills

Required

Positive, customer-focused team player who can also work comfortably independently
4-6 years of electronics/computer repair experience
Knowledge of computer hardware, including major components for Laptops and Desktops
SAP experience and well-versed in Microsoft Windows/Office (Excel, Word, PowerPoint, SharePoint, Teams)
Strong verbal and written communication skills are a must
Multi-tasking, analytical, and problem-solving, and troubleshooting skills are essential

Preferred

Preferred experience in medical device manufacturing and ISO 13485 environment
Post-secondary school education in Computer Science or Service Repair field highly desired

Benefits

Paid time off and paid volunteer time
Medical, Dental, Vision and Flexible Spending Account
Health Savings Account with Company Funded Contributions
401k Retirement Plan with Company Match
Parental Leave and Adoption Services
Health and Wellness Programs and Events

Company

Laborie

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Laborie is a world-class specialist medical company that makes and advances technologies that preserve and restore human dignity.
dateFounded in 1967
location
Portsmouth, New Hampshire, USA
people-size1001-5000 employees
web-link
http://laborie.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Audax Private Equity
2016-08-19Acquired
2012-07-19Private Equity

Leadership Team

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Bo Jesper Hansen
Non Executive Director
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Ray Laborie
Consultant for distributors of medical devices
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Recent News

Precedence Research
Urodynamic Equipment and Consumables Market Size to Hit Nearly USD 808.16 Million by 2034
2025-11-21
Njbiz
Laborie to acquire Organon’s JADA System for $465M
2025-11-15
PR Newswire
Laborie Announces Agreement to Acquire the JADA® System from Organon
2025-11-08
Company data provided by crunchbase