ASM · 1 day ago
Manager I, Global Product Support
Greater Phoenix Area
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expASM is a leading company in advanced semiconductor technology, seeking a Manager I for their Global Product Support team in Phoenix, AZ. This role involves leading global initiatives to ensure optimal performance of ASM's semiconductor tools, mentoring engineers, and driving systemic solutions across multiple sites.
ElectronicsManufacturingSemiconductor
No H1B
Responsibilities
Supervise implementation of global methodologies across shifts and sites
Lead incident investigations and facilitate cross-functional RCCA processes
Support worldwide audits and ensure compliance with tool capability standards
Troubleshoot yield excursions across fabs and design complex DOEs using ANOVA
Mentor junior engineers and foster technical excellence across teams
Analyze probe/test data, manage PCNs, and track KPI improvements
Orchestrate global crisis-response teams and lead customer QBRs
Drive yield-enhancement projects and systemic solutions for multi-site challenges
Communicate data-driven insights to influence strategic decisions
Qualification
Required
ALD Equipment experience is REQUIRED for this role
BS in Electromechanical Engineering, Chemical Engineering, or Systems Engineering + 16 years of experience; OR MS + 12 years of experience; OR PhD + 8 years of experience
Mastery of all and recognized ASM expert in at least one of the following: Wafer fabs, closed-loop gas and vacuum control, gas schematics and drawings, RF-induced plasma, toxic and/or flammable gases and acids; Electromechanical schematics and drawings, electro-pneumatic controls, robotics, microprocessor-based controllers, basic software concepts
Strong to expert knowledge of hand tools, oscilloscopes, complex measuring devices, and DVMs
Prior experience managing small teams and exposure to customer interactions
Preferred
Advanced degree in engineering or related field
Global experience in semiconductor manufacturing environments
Leadership certifications or formal management training
Proven ability to lead cross-functional teams and drive systemic improvements
Strong analytical skills with expertise in DOE design and ANOVA
Company
ASM
ASM is a supplier of semiconductor equipment, materials and process solutions addressing the wafer processing.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1981-05-22IPO
Leadership Team
Charles Dean del Prado
President & CEO
Recent News
2026-01-19
2025-12-08
Company data provided by crunchbase