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Verkada · 13 hours ago

Senior Project Engineer, Global Services

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$115K/yr - $160K/yr

7+ years exp

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. The Senior Project Engineer will manage post-sales deployment projects, provide expert-level configuration and training on Verkada products, and ensure successful deployments for large and strategic customers.

Artificial Intelligence (AI)Enterprise SoftwareInternet of ThingsPhysical SecuritySmart Building

No H1B

U.S. Citizen Only

Responsibilities

Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process

Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment

Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers

Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT

Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities

Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings

Qualification

Cloud SecurityIoT SystemsNetworkingLinux systemsSecurity SurveillanceAccess ControlTechnical Account ManagementIndustry CertificationsProject ManagementEntrepreneurial AttitudeExcitement for ProductsStartup ExperienceCommunication SkillsAdaptability

Required

7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field

Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)

Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems

Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners

Entrepreneurial and positive attitude with a strong desire to learn

Ability to adapt to an ever evolving workplace and company

Genuine excitement for software/hardware products, Cloud Security, and IoT devices

Travel up to 25%

Preferred

Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+

Experience working with Linux systems

Previous startup experience

Benefits

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans

Nationwide medical, vision and dental coverage

Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options

Expanded mental health support

Paid parental leave policy & fertility benefits

Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

Professional development stipend

Fertility Stipend

Wellness/fitness benefits

Healthy lunches provided daily

Commuter benefits