George Mason University · 1 month ago
Office Assistant
George Mason University is a diverse public research university in Virginia, and they are seeking an Office Assistant for the College of Engineering and Computing. The role involves providing administrative support to faculty and graduate programs, managing office tasks, and assisting with departmental events.
Education
Responsibilities
Serves as an assistant to the department chair and associate chairs
Completes day-to-day office tasks, including screening and routing phone calls and emails, filing, typing, mailing, copying, and shredding
Schedules rooms for seminars, student exams, and other departmental functions
Answers questions and routes in-person walk-in requests
Provides administrative support for faculty, and for graduate student assistants, in collaboration with the Office Manager
Collaborates and communicates with administrative support in other departments to maximize best practices and mutual support
Responds to requests/questions from students seeking information on the department's graduate programs, certificate programs, and undergraduate courses, and routes student inquiries to appropriate faculty
Processes book orders for all classes
Keeps the administrative office and conference rooms neat and tidy
Ensures that visitors are welcomed into an orderly and professional environment
Supports departmental events, such as bookings and supply orders for holiday, summer, retirement parties, and other academic events as needed
Filing
Providing forms to students and faculty
Entering exam results into the university digital system
Maintaining and updating files and forms
Supporting recruitment and outreach events, as needed
Creating and maintaining records for the undergraduate program
Providing basic information to undergraduate students or routing them appropriately
Providing administrative support to departmental webpage, social media, listserv, or other digital communications, including moderate assistance to newsletters and presentations as suitable
Provides support to filing/filing on-line or dynamic forms
Extracts data and information from university systems
Backup telecom coordinator, asset coordinator, and space coordinator
Makes appointments for the department chair, as needed
Other duties assigned by the chair or associate chair(s)
Qualification
Required
High school diploma or equivalent
Experience working in an office setting
Experience as a front office first point of contact
Experience in managing sensitive and confidential materials
Strong interpersonal and communication skills (verbal and written)
Detail-oriented with excellent organizational skills
Demonstrated customer service and diplomacy skills
Demonstrated initiative and problem-solving skills
Proven ability to manage multiple tasks effectively
Proven ability to effectively work with a diverse community
Proven ability to learn and adapt to new technology and systems
Preferred
Bachelor's degree in related field
Experience working in higher education
Experience with event planning
Experience with Banner, eVA, MicroStrategy, and Ellucian
Experience updating websites
Experience creating marketing materials
Knowledge of academic policies and procedures
Proficiency in Microsoft Office Suite
Familiarity with processes at GMU
Company
George Mason University
George Mason University is an innovative, entrepreneurial institution.
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
National Safety CouncilNational Institute of Standards and TechnologyVirginia Innovation Partnership Corporation
2025-06-25Grant· $0.05M
2024-04-03Grant· $0.2M
2023-08-03Grant· $0.07M
Leadership Team
Recent News
2025-11-15
American Institutes for Research
2025-11-05
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