NexHealth · 1 day ago
Lead Solutions Engineer - API
San Francisco Bay Area
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expNexHealth is a healthcare technology company focused on modernizing healthcare infrastructure by connecting patients, providers, and developers. As a Lead Solutions Engineer, you will help design and implement applications on top of NexHealth’s Synchronizer API, ensuring integrations are technically sound and strategically impactful.
Electronic Health Record (EHR)Health CareScheduling
Responsibilities
Be the subject-matter expert on NexHealth’s Synchronizer API — advising prospects and customers on architecture, data modeling, integration patterns, reliability, and performance best practices
Partner with Account Executives during pre-sales cycles to understand customer workflows, uncover technical requirements, design integration strategies, and clearly articulate how our platform solves their challenges
Guide customers through implementation by providing hands-on technical support, reviewing API usage, troubleshooting issues, and ensuring integrations are secure, scalable, and production-ready
Create clear, actionable technical resources such as integration guides, reference architectures, prototype apps, sample code, SDK examples, and demo environments to help developers self-serve and accelerate time to value
Translate complex technical concepts into concise, accessible explanations tailored to both technical and non-technical audiences, including engineers, product leaders, and operational stakeholders
Collaborate cross-functionally with Product, Engineering, and Customer Success to surface customer insights, influence product roadmaps, improve API usability, and help refine documentation and developer experience
Act as a trusted technical advisor post-launch by monitoring integration performance, helping optimize throughput and reliability, and ensuring long-term success through best practices and proactive guidance
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience
7+ years of experience as a Solutions Engineer, Technical Account Manager, or similar technical customer-facing role in a SaaS or API-driven company
Strong problem-solving skills — you're comfortable diving into logs, testing endpoints, and debugging customer code to identify root causes
Exceptional communication skills — you can confidently present architectural recommendations to executives and pair-program with developers
Experience designing and supporting integrations with complex or regulated data systems; healthcare data (EHR/PMS) familiarity is a strong plus
A builder's mindset — you're motivated to create solutions, documentation, and processes that make others more effective
Proven ability to manage multiple projects simultaneously, balancing technical depth with business priorities
A collaborative spirit and curiosity to learn — you act as an extension of the customer's engineering team and advocate for their success within NexHealth
Benefits
Full Medical, Dental, and Vision (up to 100% covered)
401K and commuter benefits
Flexible PTO
Company
NexHealth
NexHealth is a real-time patient booking platform for people, their doctors, and healthcare developers.
201-500 employees
H1B Sponsorship
NexHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$176.76MKey Investors
Buckley VenturesPoint Nine
2022-04-21Series C· $125M
2021-06-22Series B· $31M
2020-06-30Series A· $15M
Leadership Team
Alamin Uddin
Co-founder & CEO
Waleed Asif
CTO, Co-founder
Recent News
2025-05-07
Morningstar.com
2025-05-04
Morningstar.com
2025-04-17
Company data provided by crunchbase