Apply on Employer Site

Linnaeus · 1 month ago

Evening Customer Service Representative- Full Time

Bakersfield, CA

Full-time

Onsite

Entry Level

$17/hr - $17/hr

1+ years exp

Linnaeus is a company that prioritizes pet health and excellent service. They are seeking a Night Client Service Representative to manage customer service functions, assist clients and their pets, and maintain the hospital environment.

Health CareVeterinary

Responsibilities

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms

Scheduling and confirming appointments

Placing outbound calls for follow-ups and reaching out to prospective clients

Presenting and explaining fees, including processing payments

Recommending, selecting, and obtaining products and services, including prescriptions

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)

Managing medical records, charts, reports and correspondence

Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside