WIC Breastfeeding Peer Counsel jobs in United States
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NEOGOV · 2 months ago

WIC Breastfeeding Peer Counsel

NEOGOV is a local government entity, and they are seeking a WIC Breastfeeding Peer Counselor to serve as a positive role model for clients in the Women, Infants, and Children (WIC) program. The role involves providing support and counseling to pregnant and breastfeeding mothers, teaching classes, and maintaining records related to breastfeeding assistance.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Available to WIC clients outside usual clinic hours and outside the WIC clinic
Travels to work at other WIC clinics, hospitals or other required sites as needed
Completes clinic duties as needed, including but not limited to: answering phones, making participant appointments, issuing benefits, shredding participant documents
Learns techniques for approaching pregnant women about breast feeding without making them feel defensive or inadequate
Teaches classes on the advantages of breast feeding and the management of normal breast feeding experiences
Addresses specific concerns of expectant mothers, and corrects misinformation which may prevent a pregnant woman from breast feeding
Supports women during a normal breast feeding experience
Enables new mothers to avoid common breast feeding problems
Counsels pregnant and breast feeding mothers on a one-to-one basis in the WIC clinic
Counsels breastfeeding clients over the telephone and in the hospital
Follows up on all counseling as necessary
Identifies breast feeding experiences that are not the norm and makes immediate, appropriate referrals
Provides support and information to breast feeding mothers who may need help or advice to continue breast feeding while working or going to school
Issues manual and electric breast pumps according to WIC policy
Instructs clients on use, cleaning and assembly of WIC-issued and other breast pumps
Instructs clients on expression and storage of human milk
Makes weekly calls to clients to assess breast feeding situation when breast pumps have been loaned
Contacts clients to attempt retrieval of overdue loaned pumps
Maintains the inventory of all types of breast pumps, pump attachment kits and breastfeeding aids
Keeps an accurate running inventory of pumps and kits
Completes monthly inventory reports
Reconciles physical inventory against running log balance at least monthly
Completes all counseling forms, pump and kit inventory logs, and home phone logs accurately
Documents all counseling encounters
Performs breastfeeding-related recordkeeping and administrative duties as directed by the clinic supervisor, Breastfeeding Coordinator or WIC Director
Mentors new Breast Feeding Peer Counselors
Communicates effectively with other Peer Counselors about meetings and announcements
Coordinates breast feeding outreach and community events with other Peer Counselors, Breastfeeding Coordinator and other WIC co-workers
Works cooperatively with WIC administration, clinic staff and other Peer Counselors
Attends required monthly in-services on breastfeeding topics
Attends WIC staff meetings as required: Peer Counselor, all-staff or clinic meetings
Conducts Breast feeding outreach in the community monthly
Attends and participates in meetings and conferences as required

Qualification

Breastfeeding Peer Counselor TrainingBilingualModern office proceduresCustomer serviceEffective communicationBasic bookkeepingMulti-taskingMathematical calculationsPersonal computer skillsProblem-solving

Required

High school diploma or general education degree (GED)
Current or previous WIC participant who has had a successful breastfeeding experience
Completed specific WIC training, i.e., Breast Feeding Peer Counselor Training
Valid Texas Driver's License
Knowledge of modern office procedures and systems
Knowledge of modern office equipment
Knowledge of basic bookkeeping practices and methods
Knowledge of department policies, procedures and regulations covering specific areas of assignment
Skill in communicating effectively, both orally and in writing
Skill in establishing and maintaining cooperative working relationships with managers, supervisors, employees, external public agencies and organizations, vendors, suppliers and the general public
Skill in using initiative, discretion and decision making within established procedures, guidelines and rules
Skill in defining problems, collecting data, establishing facts and drawing valid conclusions
Skill in performing effectively under stressful working conditions
Skill in performing basic mathematical calculations
Skill in providing effective customer service
Skill in multi-tasking
Skill in operating a personal computer and various software applications

Preferred

Bilingual preferred

Benefits

Government Pension through TCDRS with 7% fixed interest and a county match of 2:1 at retirement; we do not pay into Social Security but instead contribute to a 457 Deferred Compensation Plan as an additional savings for retirement (AUL).
Excellent medical/dental insurance (Aetna) for employees and dependent coverage rates.
Free employee health clinic and free tele-health services.
Section 125 Cafeteria Plans including- Aflac, Humana and others; free LTD; free Life Insurance coverage up to $200 (age reduction); with AD&D.
Employee Assistance Program for all employees and any member of household; 14 paid holidays, vacation and sick benefits.
At retirement, a free paid up $50K Life Insurance policy; a 401h retiree medical reimbursement plan, free access to our employee health clinic.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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