PersonalRX · 1 month ago
Enrollment Specialist
East Rutherford, NJ
Full-time
Onsite
Entry, Mid Level
$45K/yr - $45K/yr
1+ years expPersonalRX is a fast-growing national mail-order pharmacy transforming how patients manage their medications. As an Enrollment Specialist, you will assist patients in transitioning from care facilities to their homes, ensuring they receive their medications safely and accurately.
Retail
Responsibilities
Guiding patients through our enrollment process and introducing them to PersonalRX services
Reviewing patient profiles for accuracy and completeness
Coordinating prescription deliveries and confirming upcoming refills
Answering patient questions with empathy and professionalism
Collaborating with pharmacy, billing, and insurance teams
Managing call queues and documenting all patient interactions accurately
Supporting Personal Care Coordinators to ensure smooth transitions and happy patients
Qualification
Required
1–2 years of customer service or patient-facing experience
High school diploma (required)
Excellent phone communication and interpersonal skills
Strong attention to detail and organization
Comfortable navigating computer systems and multitasking
Preferred
Healthcare or pharmacy experience is a plus
Compassionate, patient, and professional personality
Benefits
Medical benefits
Paid Time Off + Company Holidays
Annual reviews & advancement opportunities
Supportive, mission-driven team
No nights or weekends — enjoy true work-life balance
Company
PersonalRX
PersonalRX (PRX) is a tech-enabled, service focused delivery pharmacy for aging in place with the mission of improving lives.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lawrence Margolis
Founder/CEO
Company data provided by crunchbase