Agilysys · 3 hours ago
Project Manager
Las Vegas, NV
Full-time
Hybrid
Mid Level
3+ years expAgilysys, Inc. is a leading developer and marketer of enterprise software for the hospitality and retail industries. The Project Manager will ensure the successful execution and delivery of hospitality projects, managing resources, timelines, and customer expectations while collaborating with various internal teams.
Information TechnologySoftware
Responsibilities
Lead customer facing projects that drive revenue and provide high customer satisfaction
Develop and manage project plans and documentation based on Agilysys Project Management Group standards
Identify, manage, report and escalate on program or project risks
Manage project schedule, budget, resource and quality constraints
Lead multiple projects by prioritizing and managing conflicts of schedule and resources
Work with the Managers of Installation Services to help identify and secure resources based on project target dates
Coordinate with Sales to provide clarity around initially ambiguous projects and process issues
Work closely with internal resources including installation teams to complete project tasks and address business/technical challenges to meet project goals
Work directly with customers to set appropriate project expectations, address customer goals, determine target dates, manage customer tasks, and provide regular project updates
Mentor customers in how to best implement the Agilysys solution(s) and provide other Agilysys solution options when possible and applicable
Provide thought leadership with regards to team and organization challenges
Collaborate with other internal departments to identify installation improvements and feedback of Agilysys products
Obtain appropriate training certifications for self-development
Ensure effective transition of projects to Support
Perform other duties as assigned or specific to the project
Qualification
Required
Experience developing, installing or supporting hospitality solutions (e.g. point of sale, property management, inventory management systems etc.)
Customer facing presentation skills at the 'C' level
Bachelor's degree (in either Computer Science, Information Technology, Hospitality Administration and Management, Hotel and Motel Management) and/or 3-5 years' experience in Program/Project Management and/or managing technical implementation projects
Expertise in using MS Project, SmartSheet, SalesForce, Confluence and MS Office products
Customer based Project Management experience in an hourly billable capacity
Superior relationship and communication skills (written and verbal)
Ability to lead without authority and drive decision making
Strong attention to detail, follow through and organization skills to manage multiple concurrent projects
Ability to persuade, inspire and motivate peers
Excellent problem solving skills and ability to be flexible to project situations
Be available to travel up to 20% of the calendar year. Must have or be able to obtain a valid passport for international travel
Occasional work on weekends and evenings
Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role
Preferred
PMP Certification from Project Management Institute or equivalent certification
International business experience
Multilingual skills
Company
Agilysys
Agilysys is a hospitality solutions company.
1001-5000 employees
H1B Sponsorship
Agilysys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$72.7M2024-02-14Post Ipo Secondary· $72.7M
1978-06-13IPO
Leadership Team
Prabuddha Biswas
CTO
Joe Ahmed Youssef
SVP & Chief Commercial Officer
Recent News
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