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NEOGOV · 5 months ago

Team Coordinator-Support Coordination

Sterling, VA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $123K/yr

2+ years exp

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers, committed to employee satisfaction and excellence in public service. The Team Coordinator in the Support Coordination program will manage and supervise Support Coordinators, engage with families, and ensure compliance with service standards while providing high-quality customer service.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Providing direct management and supervision for the program’s Support Coordinators

Engaging with families seeking services through the county including conducting intakes and VIDES screenings for waiver eligibility

Participating in MHSADS initiatives and work groups at the discretion of the Program and/or Senior Manager

Managing an individual caseload as required by the program

Training and onboarding of new staff

Conducting supervision and quality assurance measures with assigned Support Coordinators

Assessing eligibility and needs of the individuals

Interviewing individuals and their families

Providing assistance and consultation to Support Coordinators during crisis intervention and stabilization

Developing and documenting person-centered plans using a strengths-based approach

Assuring quality service provision via chart reviews and live supervision

Maintaining compliance with all State of Virginia Licensure standards, Medicaid standards, and crisis intervention and prevention

Providing high-quality customer service consistent with the mission, vision, and values of MHSADS

Qualification

Support CoordinationSupervisory experienceCommunity-based resourcesMedicaid knowledgeCrisis interventionSpanish communicationEffective communicationOrganizational skillsTime management