Client Services Analyst jobs in United States
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Valitana · 1 month ago

Client Services Analyst

Valitana is a rapidly growing FinTech startup providing cutting-edge SaaS solutions for institutional investors. They are seeking a talented Client Services Analyst to join their Analytics Support team, where the individual will provide high-quality support to clients and help them maximize the platform’s potential.

Software

Responsibilities

Deliver high-quality support to Valitana’s clients and prospects via multiple channels, including web, Excel, and API integrations
Provide effective guidance to users on leveraging Valitana’s platforms
Create and maintain detailed video tutorials and written guides for platform features
Analyze financial metrics and identify ways to improve data presentation
Develop excel sheets for client-specific needs using the Valitana plugin for data integration and calculations
Assist clients in uploading and managing data within Valitana’s platforms and build custom metrics for clients

Qualification

Excel proficiencyFinancial analysisClient-facing experienceAnalytical thinkingCommunication skillsOrganizational skills

Required

Bachelor's degree in finance, business, or a quantitative field
The ability to comprehend complex financial concepts
Proficiency in Excel, including advanced functions and data analysis
Excellent verbal and written communication skills
Detail oriented with strong organizational skills

Preferred

1-3+ years of client-facing experience is a plus

Benefits

An annual performance bonus
An employer matched retirement plan
Healthcare with medical, dental, vision, telemedicine, and PTO

Company

Valitana

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Valitana provides solutions for evaluating U.S. and Euro CLOs.

Funding

Current Stage
Early Stage

Leadership Team

H
Harrison Stokols
Director of Customer Success
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Company data provided by crunchbase