Apply on Employer Site

CareFirst BlueCross BlueShield · 3 hours ago

Product Owner Consultant - Fusion (Remote)

United States

Full-time

Remote

Senior Level, Lead/Staff

$126K/yr - $225K/yr

10+ years exp

CareFirst BlueCross BlueShield is seeking a Product Owner Consultant to serve as a senior authority over product teams, ensuring strategic alignment and clarity. The role involves leading the development of product portfolios, collaborating with senior leaders, and managing product backlogs to meet customer and market expectations.

Health CareNon ProfitService Industry

No H1B

Responsibilities

Leads the development of two or more product portfolios and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product managers, product Owners, and scrum teams

Collaborates with senior leaders to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products; coordinates and organizes workshops with product users using the discover and define approach; validates hypothesis and implements best solutions

Drives solutioning and long-term technical roadmap for complex products or products lines, ensuring they align with business goals and market demands

Communicates regularly with Products Managers and Product Owners to implement technical solutions; conducts product training to partners, staff, identifies need for individual/team training opportunities

Manages Product Blacklog(s) for the development teams by using product road mapping and backlog management tools; works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities

Aides in the development process by attending product refinement, sprint planning, and sprint reviews; contributes to wider initiatives and activities that support and increase customer satisfaction

Qualification

Certified Scrum Product OwnerAgile methodologiesProduct managementProject planningMedicare/Medicaid experienceHealthcare experienceStakeholder alignmentUser advocacyCommunicationProblem-solving

Required

Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

10 years product owner experience with an in-depth knowledge of agile process and principles and/or product manager experience

Proficient in project planning and life cycle development

Excellent communication skills both written and verbal

Proficient in Agile methodologies, principles, and procedures

Ability to use Product KPIs and business metrics to optimize the product

Ability to recognize, analyze, and solve a variety of problems

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Able to define and articulate how proposed backlog items drive measurable outcomes, improve Star Ratings, or member retention

Skilled at gathering requirements from key stakeholders to build holistic user stories

Able to respond quickly to shifting regulatory environments or operational blockers, ensuring the team can deliver

Able to identify opportunities to enhance plan design or digital member experience based on competitive benchmarking and emerging models

Skilled at building alignment with stakeholders who have competing priorities

Skilled in advocating for user needs while balancing enterprise constraints

Strong ability to maintain trust with business needs, communicate tradeoffs clearly, and manage expectations

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging