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Southwestern Michigan College · 1 month ago

Computer Help Desk Student Technician (Spring 2026)

Dowagiac, MI

Part-time

Onsite

New Grad

$13.73/hr - $13.73/hr

Southwestern Michigan College is seeking a Computer Help Desk Student Technician for the Spring 2026 semester. The role involves providing first and second level desktop support, troubleshooting, and assisting with software and hardware installations.

Higher Education

Responsibilities

First and second level desktop support

AV support, break/fix, software and hardware installation

Miscellaneous daily operations duties

The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor

Qualification

MS desktop applicationsTroubleshooting skillsA+ CertificationCustomer service experienceOrganizational skillsTeamwork

Required

Knowledge of MS desktop applications, Intel and Apple processors

Customer service experience

Excellent organizational skills

Strong troubleshooting skills

Must work in a team environment

Must be enrolled at the College on a full-time or part-time basis (minimum of 6 credit hours during fall and spring semesters and 3 credit hours during the summer semester); contact hours will not be used to meet the 6 credit hour minimum

All student employees must maintain a minimum cumulative GPA of 2.0 to be eligible for student employment

Must be able to complete the physical activity of this position

The employee is required to have visual acuity to perform an activity where the seeing job is at or within arm's reach