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Oakmont Senior Living · 2 months ago

Door and Valet Attendant

Santa Clara, CA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $25/hr

Oakmont Senior Living is a premier senior living community that provides exceptional quality and care. The Door and Valet Attendant is responsible for creating a distinguished arrival and departure experience for residents and guests, ensuring that every interaction reflects the community’s luxury living standards.

Elder CareHealth CareHospitalityRetirementWellness

Responsibilities

Extend a warm, polished welcome to all residents and guests upon arrival, providing immediate recognition and assistance at their vehicle

Coordinate smooth vehicle handoffs with valet drivers, ensuring a flawless parking and retrieval experience

Offer personalized courtesies, such as opening and closing vehicle doors, escorting arrivals, and providing distinguished greetings and farewells

Provide discreet and attentive assistance with baggage handling, ensuring arrivals and departures are effortless for every resident and guest

Deliver resident mail and packages promptly and with care, respecting both timeliness and discretion

Support bell services and other guest needs with a spirit of attentiveness, anticipating opportunities to elevate the experience

Maintain the valet stand, porte-cochere, and entry areas in pristine, welcoming condition at all times, setting the standard for a luxurious first impression

Consistently uphold the Community’s signature service standards with professionalism, warmth, and an unwavering commitment to privacy and discretion

Qualification

Customer serviceGuest relationsHospitality experienceCommunication skillsProfessional demeanorImpeccable groomingOffice equipment operation

Required

Must be at least eighteen (18) years of age

Prior hospitality, luxury residential, or hotel experience required

Strong background in customer service and guest relations

Exceptional communication skills with a polished and professional demeanor

Impeccable grooming and professional dress, adhering to Community uniform standards

Able to work with seniors and patiently interact with cognitively impaired individuals

Strong communication skills, able to organize and prioritize work, take initiative and collaborate or work independently as the projects require

Able to operate office equipment including, copier, telephone, postage machine, time clock, medical alert system

Must pass a Criminal Background check and Health Screening tests

May require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines