Customers Bank · 1 week ago
Controls Testing Analyst (Audit/GRC Analyst)
Malvern, PA
Full-time
Hybrid
Mid Level
3+ years expCustomers Bank is a super-community bank founded in 2009, dedicated to providing personal service and innovative solutions. The Controls Testing Analyst role involves assessing the effectiveness of internal controls, ensuring compliance with regulatory standards, and collaborating with various teams to enhance the bank's control environment.
BankingCommercialFinancial ServicesVenture Capital
No H1B
Responsibilities
Control Testing & Evaluation: Assist in definition of and execute testing procedures to assess the design and effectiveness of key internal controls across business units, technology, and operational processes
Risk & Compliance Alignment: Ensure testing activities are aligned with regulatory standards (SOX, FFIEC, FDIC, etc.) and internal policies
Issue Identification & Reporting: Document test results, identify control deficiencies, and provide clear recommendations for remediation
Collaboration: Work closely with business process owners, auditors, compliance, and risk teams to ensure timely resolution of identified issues
Process Improvement: Recommend enhancements to testing methodologies, control design, and risk management practices to strengthen the bank’s control environment. Maintain awareness of industry regulatory environment and threat landscape
Documentation & Communication: Prepare executive-ready reports, dashboards, and presentations for senior management and regulators, and information technology peers
Continuous Monitoring: Participate in ongoing monitoring and follow-up activities to confirm remediation effectiveness and sustainability
Qualification
Required
3+ years of experience in internal audit, compliance testing, risk management, or internal controls
Strong knowledge of information security and IT risk control frameworks (e.g., COSO, COBIT, NIST)
Understanding of financial, operational, and IT control environments
Strong analytical skills with attention to detail and accuracy
Excellent written and verbal communication skills with the ability to present complex findings clearly
Bachelor's degree in information systems, or related field
Risk and control assessments in highly regulated environments
Understanding of information technology infrastructure (networking, Active Directory, backups, etc.)
Process analysis and documentation
Strong interpersonal skills to work across departments
Proficiency with Microsoft Office applications (Excel, Word, PowerPoint)
Develop and maintain working relationships with audit, GRC, and IT teams to promote continuous control awareness and improvements
Preferred
Professional certifications such as CIA, CISSP, CISA, Microsoft certifications, or CRMA
Experience with GRC (Governance, Risk, and Compliance) tools
Banking or financial services industry experience
Company
Customers Bank
Customers Bank offers commercial, consumer, and specialty banking services.
Founded in 1997Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.95M2025-09-03Post Ipo Equity· $150M
2019-12-10Post Ipo Debt· $74.75M
2014-12-30IPO
Leadership Team
Philip Watkins
Chief Financial Officer
Robert Fischer
Senior Vice President, Regional Chief Lending Officer
Recent News
Company data provided by crunchbase