Grocery Outlet · 6 hours ago
HR Operations Specialist
Emeryville, CA
Full-time
Hybrid
Mid Level
$38/hr - $42/hr
3+ years expGrocery Outlet is committed to touching lives for the better and being the first choice for bargain-minded consumers in the U.S. The HR Operations Specialist plays a critical role in supporting the HR Operations team by managing employee lifecycle events, benefits administration, and providing HR systems support.
Food and BeverageGroceryRetail
Responsibilities
Execute and oversee administrative HR processes, including onboarding, offboarding, and maintaining employee data in HR systems for store employees
Manage and resolve Tier 1–1.5 HR support cases (e.g., system access, job changes) for store employees
Train HR staff and users on HRIS functionalities and data entry best practices
Maintain HRIS tables in UKG and collaborate on resolving system-related issues
Serve as the primary point of contact for store-level benefits inquiries, providing Tier 1–Tier 1.5 support for new hires, ongoing eligibility, and life event changes
Manage day-to-day benefits administration for store employees, including enrollments, terminations, dependent adds/drops, age-outs, and coverage changes in UKG
Partner with employees to ensure timely and accurate benefit enrollments during onboarding, qualifying life events, and annual open enrollment
Process and verify dependent eligibility documentation and monitor ongoing eligibility and compliance requirements
Administer leave of absence (LOA) intake and coordination, ensuring accurate case setup, employee communications, system updates, and coordination of benefits and payroll deductions while employees are on leave
Collaborate with Total Rewards, HRIS, and Payroll teams to escalate complex issues, improve workflows, and ensure consistent employee experience across stores
Assist with benefit-related employee communications and reporting, including metrics and trend analyses to support operational excellence
Support onboarding/offboarding processes and maintain policy updates
Collaborate cross-functionally to streamline HR systems and operations
Participate in the development and execution of employee wellness initiatives
Qualification
Required
3-5 years of experience in HR operations, benefits administration, and HRIS support
Exceptional attention to detail, organizational skills, and ability to manage multiple priorities
Excellent interpersonal and communication abilities
Experience with HRIS platforms (UKG, Workday, ADP)
Strong analytical, problem-solving, and conflict management skills
Proficiency in MS Excel
Familiarity with HR compliance and data privacy regulations
Solid knowledge of FMLA, ADA, and leave compliance
Benefits
401(k) Profit Sharing
Medical, Dental, Vision & More!
Company
Grocery Outlet
The largest “extreme-value” grocer in the U.S. We have more than 200 locations in CA, ID, NV, OR, PA Washington.
1001-5000 employees
H1B Sponsorship
Grocery Outlet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (4)
2022 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$439M2019-10-01Post Ipo Equity· $439M
2019-06-20IPO
Leadership Team
Jason Potter
Chief Executive Officer
Andrea R Bortner
Chief Human Resources Officer
Recent News
Yahoo Finance
2025-12-01
2025-11-07
Company data provided by crunchbase