Capital One · 2 months ago
Dealer Success Manager Coach (People Leader)
Phoenix, AZ
Full-time
Onsite
Senior Level
$133K/yr - $152K/yr
5+ years expCapital One is a financial services company looking for a Dealer Success Manager Coach to lead and develop a team of Dealer Success Managers. This role involves training, coaching, and ensuring the overall performance of the team while collaborating with various sales partners to deliver exceptional service to Dealer customers.
Financial Services
No H1B
Responsibilities
Direct management and coaching of Dealer Success Managers, including mentorship, goal setting, performance reviews and career development
Provides initial training, coaching and oversight of Dealer Success Managers throughout the new hire training program
Ongoing focus and development for all Dealer Success Managers through continued education forums
Provides understanding on policy and procedure adherence and ensures compliant actions are understood and adhered to
Effectively communicate across the organization including Senior Leadership
Some travel may be required up to 50% to corporate headquarters in Dallas, TX and potentially opportunities for in field dealer visits
Qualification
Required
High School Diploma, GED, or equivalent certification
At least 3 years experience in staff management and training
At least 3 years of experience in the Auto Finance industry
Preferred
Bachelor's Degree
5+ years of experience in staff management and training
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-02-03
2026-01-25
2026-01-25
Company data provided by crunchbase