Service Coordinator/Dispatcher jobs in United States
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Burkhart Dental Supply · 1 month ago

Service Coordinator/Dispatcher

Burkhart Dental Supply is a full-service dental supply company that has been family-owned for over 135 years. They are seeking a Service Coordinator/Dispatcher to manage scheduling and coordination of the field service team while providing exceptional customer service and administrative support.

FinanceHealth CareMedical Device

Responsibilities

Scheduling and coordinating the activities of the field service team
Project management
Customer service
Administrative support
Event planning
Directing general office workflow
Managing business schedules and travel coordination
Solving problems
Communicate exceptionally well with your team, branch associates, Burkhart clients, and others
Facilitate the success of your team by making sure that your team has the tools and support they need to meet their goals
Ensure all activities, records, data, and processes are kept highly organized, accurate, and up to date
Provide an Exceptional Client Experience
Maximize profitability and utilization by scheduling and dispatching Field Service Technicians
Manage operational income, including ensuring work orders are promptly billed, to meet and exceed the approved annual budget
Create an exceptional experience for clients & Burkhart associates

Qualification

SchedulingDispatchingCustomer ServiceOffice ManagementProject ManagementTeam SupportDependabilityService EfficiencyExceptional Client ExperienceCommunication

Required

Associate degree, vocational certification, or other educational program related to office management, logistics, business administration, or closely related field
2 years of scheduling and dispatching experience, or 3 years of customer service/administrative experience
The associate must maintain a valid driver's license, maintain a good driving record (as defined by Burkhart's liability insurance), and be insurable at all times

Preferred

Experience with service coordination, scheduling, dispatching, inventory management, and/or customer service

Benefits

Comprehensive benefit package including medical, dental and vision coverage.
Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.
401k program, Long-term disability, Short-term disability, and other supplemental benefits.

Company

Burkhart Dental Supply

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Burkhart Dental Supply is a health care company located in Tacoma.

Funding

Current Stage
Growth Stage

Leadership Team

M
Michael Nesland
Chief Financial Officer
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Company data provided by crunchbase