Aishel Real Estate ยท 1 month ago
Property Site Coordinator - Resident Services Specialist
Pittsburgh, PA 15206
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $50K/yrAishel Real Estate is a property management company focused on delivering high-quality services. They are seeking a Property Site Coordinator to serve as the primary contact for residents, manage operational tasks, and maintain excellent customer service standards.
Property ManagementReal Estate
Responsibilities
Serve as the friendly, professional, and reliable first point of contact for all Residents and guests
Promptly and effectively handle all Resident inquiries, concerns, and service requests, ensuring a high level of satisfaction
Cultivate positive, professional relationships with Residents, board members, vendors, and contractors
Maintain highly organized administrative systems, including Resident files, service logs, and property documents
Coordinate move-ins, move-outs, and maintenance schedules efficiently and with meticulous attention to detail
Assist with basic, non-complex financial administration, such as tracking fee/rent collection status, processing basic receipts, and forwarding invoices for approval
Maintain absolute and strict confidentiality regarding all company discussions, office information, and internal affairs
Possess the strength and communication skills to clearly, respectfully, and consistently set and enforce property rules and company policies
Maintain a professional and drama-free environment. You must strictly avoid and shut down hearsay, rumor-mongering, or unprofessional conduct
Your decisions and actions must consistently reflect that the Company and Property are the absolute priority
Bring a touch of creativity to improve processes or enhance the Resident experience
Qualification
Required
Highly professional, organized, and dedicated
Serve as the friendly, professional, and reliable first point of contact for all Residents and guests
Promptly and effectively handle all Resident inquiries, concerns, and service requests, ensuring a high level of satisfaction
Cultivate positive, professional relationships with Residents, board members, vendors, and contractors
Maintain highly organized administrative systems, including Resident files, service logs, and property documents
Coordinate move-ins, move-outs, and maintenance schedules efficiently and with meticulous attention to detail
Assist with basic, non-complex financial administration, such as tracking fee/rent collection status, processing basic receipts, and forwarding invoices for approval
Maintain absolute and strict confidentiality regarding all company discussions, office information, and internal affairs
Possess the strength and communication skills to clearly, respectfully, and consistently set and enforce property rules and company policies
Maintain a professional and drama-free environment
Your decisions and actions must consistently reflect that the Company and Property are the absolute priority
Bring a touch of creativity to improve processes or enhance the Resident experience
Highly approachable, empathetic, and naturally able to engage with diverse personalities
Methodical, reliable, and adheres strictly to schedules and protocols
Excellent organizational skills with a proven ability to manage multiple administrative workflows simultaneously
Articulate and clear, especially when setting boundaries or resolving sensitive issues
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Aishel Real Estate
Aishel Real Estate offers property management services, commercial and investment sales and residential sales.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase