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Givebacks · 1 month ago

Manager of Sales Operations & Strategy

United States

Full-time

Remote

Mid, Senior Level

7+ years exp

Givebacks is building the first socially minded commerce network in the U.S., making commerce a force for good. The Manager of Sales Operations & Strategy will be responsible for aligning and driving performance across all District and Regional Sales teams, serving as a key link between executive vision and field execution.

E-Commerce PlatformsEdTechEducationFinTechFunding PlatformInternetLoyalty ProgramsPaymentsSaaSSoftware

Responsibilities

Partner with the CEO to design, refine, and operationalize the company’s sales strategy and growth roadmap

Build scalable systems and processes for planning, forecasting, and performance management

Lead the annual and quarterly sales planning cycles, including territory design, quota distribution, and objective setting

Identify performance gaps early and drive corrective strategies with urgency and clarity

Architect and maintain robust sales reporting, dashboards, and KPIs that provide real-time visibility into pipeline health and performance

Own CRM management and process integrity, ensuring clean, accurate data and consistent usage across teams

Deliver insightful, concise executive-level reporting—translating field metrics into actionable recommendations

Build and maintain repeatable systems for reporting and forecasting that can scale with company growth

Develop enablement programs, training materials, and sales playbooks to equip field teams for success

Ensure district and regional teams are aligned with national objectives through frequent check-ins, coaching, and accountability systems

Drive execution of sales initiatives across distributed teams with a balance of collaboration and firm accountability

Serve as a creative deal maker and trusted advisor on complex or strategic opportunities

Partner with Legal and Finance to streamline contract workflows, enforce pricing policies, and ensure compliance

Support executive review of key deals to ensure alignment with revenue and margin goals

Act as the strategic conduit between Sales, Marketing, Finance, Legal, and the CEO

Ensure sales strategy is synchronized with marketing campaigns, financial goals, and product roadmap

Synthesize information across functions and present cohesive insights to executive leadership

Qualification

Sales StrategySales OperationsCRM ManagementData AnalysisSales EnablementContract ManagementForecasting ToolsBusiness IntelligenceCuriosityCollaborationProblem SolvingCommunicationDetail-OrientedCreativity