Caesars Entertainment · 2 months ago
On Call Bus Host Multi Day
United States
Part-time
Remote
New Grad, Entry LevelCaesars Entertainment is a prominent player in the hospitality industry, and they are seeking an On Call Bus Host. The role involves managing bus trip duties, providing exceptional guest service, and promoting property events to enhance guest experiences.
Food and Beverage
Responsibilities
Handles all bus trip duties from double-checking trip supplies to loading and unloading office and bus supplies, to occasionally picking up supplies from outside vendors and delivering and picking up items from other departments while on property
Serves continental breakfast including pastries, donuts, hot coffee, cocktails and complimentaries. Calls Bingo, passes out informational flyers and attends to the guests’ needs while the on the bus trip to the property
Serves snacks, drinks and puts in a movie for the guests on the Bus trip back from the property
Upon arrival at property ensures hotel reservations and check-in are in order; hands guests off to VIP Services or the Hotel Front Desk for continued excellent guest experience for remainder of event/visit
Acts as a spokesperson for the Northern Nevada VIP Bus Program, Total Rewards and the Caesars Brand
Supports NNV properties by talking to the guests and promoting upcoming property events, promotions as well any pertinent info guests should be aware of regarding the Northern California VIP Bus Program to increase visitation
Acts as liaison, communicating guest information and feedback to the Northern California VIP Bus Program Coordinators and Regional Director as well as to property management to ensure and maintain excellent guest relations, consistency and to alleviate potential problems
Maintains exceptionally high standard of courtesy, professionalism and discretion in all guest communications and interactions
Provides superior guest service using Customer Service skills, Spotlight behaviors and personalized service
Solves guest service issues and complaints within established guidelines and under the direction of the Regional Manager
Trouble-shoots problems that may arise during the bus trip as well as when they are on property
Demonstrates an upbeat, pleasant and enthusiastic demeanor at all times
Qualification
Required
Handles all bus trip duties from double-checking trip supplies to loading and unloading office and bus supplies, to occasionally picking up supplies from outside vendors and delivering and picking up items from other departments while on property
Serves continental breakfast including pastries, donuts, hot coffee, cocktails and complimentaries
Calls Bingo, passes out informational flyers and attends to the guests' needs while the on the bus trip to the property
Serves snacks, drinks and puts in a movie for the guests on the Bus trip back from the property
Upon arrival at property ensures hotel reservations and check-in are in order; hands guests off to VIP Services or the Hotel Front Desk for continued excellent guest experience for remainder of event/visit
Acts as a spokesperson for the Northern Nevada VIP Bus Program, Total Rewards and the Caesars Brand
Supports NNV properties by talking to the guests and promoting upcoming property events, promotions as well any pertinent info guests should be aware of regarding the Northern California VIP Bus Program to increase visitation
Acts as liaison, communicating guest information and feedback to the Northern California VIP Bus Program Coordinators and Regional Director as well as to property management to ensure and maintain excellent guest relations, consistency and to alleviate potential problems
Maintains exceptionally high standard of courtesy, professionalism and discretion in all guest communications and interactions
Provides superior guest service using Customer Service skills, Spotlight behaviors and personalized service
Solves guest service issues and complaints within established guidelines and under the direction of the Regional Manager
Trouble-shoots problems that may arise during the bus trip as well as when they are on property
Demonstrates an upbeat, pleasant and enthusiastic demeanor at all times
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
Company data provided by crunchbase